Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10216418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Charger port broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the open box “excellent edition” and the charger port broke only after a couple of months. Controller won’t charge at all. Never buying “open box” again.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps with gaming and is great at what injeed it for.
I would recommend this to a friendI gave it a chance and was highly disappointed.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. Ive been through two of them in a year. First one went down with a sticky/non working right bumper. I returned under warranty and received a new one. This one in the left stick now drifts and sticks at all times. Dead zones will not fix. Spend your money better and look into buying SCUF.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there is an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Terrible build quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two of these and had problems with the d-pads on both within a day of use. It’s disappointing that Microsoft would release an official product with such lackluster quality, especially considering the price.
No, I would not recommend this to a friendDont buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had ordered a replacement from Microsoft after my first one charge port was not working and the second one comes and has a defective right bumper and I try to get another replacement and they say it's out of warranty I don't recommend buying this if you want to have to pay 180 because your controller was defective
No, I would not recommend this to a friendGreat Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for mobile gaming, works perfect with mt iphone 14 pro
I would recommend this to a friend- Cons mentioned:Button quality
Control er
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons weak break off in 6months suck suk suk suk
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after not even 1 year. My son is very careful with his stuff, takes care of everything. Definitely not worth the price.
No, I would not recommend this to a friendElite 2 garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is garbage. Only thing cool is the Xbox button can change color. The lag and configuration is horrible. I pick up any other random Xbox remote and it works perfectly fine.
No, I would not recommend this to a friendseries 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.takes time getting used to the paddles but it’s very helpful
I would recommend this to a friend- Cons mentioned:Button quality
A button issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The A button sucks. It doesn't register it. Don't buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cami,
We're sorry that there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. If your controller is still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If it's still within the warranty period, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller but did not last very long. A button stopped working
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Eric,
We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved, definitely buying again, highly recommended
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves this controller Glad I got it for him
I would recommend this to a friend Very delicate
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product when its working but mine just stopped connecting to my pc for no obvious reason and hasn't been able ever since.
No, I would not recommend this to a friendReviews were right, barely works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw the reviews and figured I’d try it. Website said one model # and I received a different model #. A button works 75% of the time, disconnects from your console at random times. Wish it worked better but you’re better off with a standard controller or trying a scuf. Returned this in just a few days. Bad item
No, I would not recommend this to a friendAwesome Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth working easy to use and comfortable in the hands
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love it perfect gi for Christmas ¡!!!!!!!!!!!!!!!!!
I would recommend this to a friendHehdjdnd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hsjdjdndkf jxkndkckc isjdndndj Indians jjsjzjznzz. Shsnn
No, I would not recommend this to a friendnot recommended and overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return. Son complained the buttons didn't feel like his current xbox controller and they didn't press far enough and trigger the button press. the controller weight didn't feel right and too heavy in long gaming sessions for my kid Save your money and go with the regular xbox controller
No, I would not recommend this to a friend