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Customer reviews

Rating 4.4 out of 5 stars with 16753 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 16,753 reviews
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great weight and feel in hand. Love the grips on the handles and the Botton and D-pad. Super customizable all around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rick,

      We're glad that you love the comfortable grip and customization features of your new Xbox Elite Series 2 controller! Thank you for sharing your thoughts; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Series 2 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controllers. These are the only controllers I will use while playing Xbox. Once you get accustomed to them, they are all you will use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Came with extra pieces and all buttons work great. Price was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt realize this controller didnt come with the back paddles however its a great controller that works w my pc and xbox with no issues. So far the battery seems strong enough to handle decent sessions w.o dying or needing plugging in

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Awesome controller. Durability concerns.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! The customization is insane. Compatible with Xbox Series X/S & PC. It's my daily driver. I love it. My only issue was that after a couple of years the shoulder buttons are now really sensitive and will register multiple clicks with one push. Fortunately I have the RB LB buttons mapped to the back buttons, so its not a big deal. If this happens to you call MS immediately so they can replace it while still under warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, paddles are easy to map and lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the grippiness of the controller and i love the customization between everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases ever! Works awesome! Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Great controller while it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customization options and this controller will elevate your game to keep your thumbs on the sticks. The problem is stick dift will hit within a year and continue to get worse. The bumpers will also mess up and become unresponsive. This happen on my original elite and i went back with a core for cheaper and it was great Nov 2023 until Dec 2025.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for great prixe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it. Works on xbox and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with it during the Halo Infinite Insider Flight, I'd highly recommend it! The buttons and reduced trigger time helps so much with FPS games specifically and it feels like a must if you're looking for a premium controller for PC and Xbox gaming. With so much customization on the controller and the app, it feels incredible. Can't wait for Halo Infinite and to try out the controller even more! I'll probably pick up Battlefield and Far Cry to use this controller more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're happy to hear you've been enjoying the customizable interface and optimized button design of your new Xbox Elite Wireless Controller Series 2! No matter your game or playstyle, we've built your new device to give our users more of the in-game control they need to be successful. We're glad you've been pleased with its performance! Thank you for sharing your feedback with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy best controller ever I've had several of Xbox controllers that drift but this one hasn't.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Microsoft will always Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent features. Only problem, is the issues these controllers tend to develop. Personally, I have gone through at least half a dozen of these controllers since they debuted. Stick drift is a gaurentee. Pretty smooth out of the box, but eventually, they'll break in and its not pretty. Bumpers usually are the next to fail. Haven't had issues with the series 2, as far as rubber grips peeling off. Microsoft has been aware of these issues for quite some time. Doesn't seem like they care, even with the looming class-action lawsuit over these contollers. For the price point, I wouldn't say these are worth it. Only reason i bought another one over the Turtle Beach Stealth, is the elite can still accomadate for the M80 mixamp for Astro A40's. For a little extra $, get something with Hall-effect sticks. They dont break as easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought was defective but only because the lowest input setting on the back of the controller wasn't working. I brought it back for a replacement and it works great. Worth the money for a great gaming controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller for next gen hands down ! I literally wouldn’t recommend any other controller than this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for PC, just need to buy the paddles

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox elite wirless controller series 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is definitely worth the money, takes the experience to the next level. No need for batteries or control freaks, can seti it up how you want it. Settings for controller on xbox make a worlds difference. Worth every minute ive had it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller has worked fine for me ive had one in the past that randomly quit working so hooefully this one is different

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is fantastic! After two years it has worked really well. Little stick drift in the right stick, but nothing that renders it unusable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome i highly recommend this for anyone that's a gamer. I also recommend getting the warranty.

    I would recommend this to a friend