Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$132.99

Customer reviews

Rating 4.4 out of 5 stars with 16934 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 16,934 reviews
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great Xbox upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the box but has not withstood the kids abuse and use. Have had to had geek squad check it out twice in a short time. This Would likely last a long time with adult use. Added functions are amazing and customizable. Get the geek squad protection!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your children's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Customization is great. Love being able to change the color of the Xbox light. No AA batteries to use or batteries to buy or pack great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox Controller on the Market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox controller money can buy. The battery life is by far the best quality and a perfect reason why you should buy. Not only that but the comfort and build is top of the line.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Better then other options

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good but has started to occasionally stick drift, but other then that it’s been great and worth the money to me.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Only Controller I use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a lot of mechanics and common drops can give stick drift immediately. Geek squad and this controller go hand and hand ヽ(⌐■_■)ノ

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    2 Month in and Bumpers are having issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Love the feel, the customize the joysticks, the the "clickyness" of the paddles and, middle button. What im not a fan of is paying this much for a controller and already having issues. My buddy also experienced the same thing as me when you click the bumpers the controller registers it as you clicking it twice and this is very frustrating. i tried it on a couple separate games to see if it was the game and it was in fact the controller. I even tried testing it while hitting them slowly to make sure i wasn't hitting them twice myself. I am waiting for Best Buy to be in stock again so i can get my exchange and hope i just got a dud. Very unfortunate.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it at Best Buy, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Controller, Common Use Issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but with constant use it will have issues as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Elite controller is great if you can afford it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome and I don’t even take advantage of half of the features it provides. It is very expensive though so I’m still waiting to see how well it holds up and for how long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good !

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent controller. Material isn’t the most top tier but its acceptable, sleek and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price of admission

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's expensive for a controller but totally worth it compared to the older elite controller. Build quality is so much better with no glued on grip pieces like the older controller, ability to customize stick tension, and durable materials. After using the elite controllers it's a serious downgrade using regular xbox controllers again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you're enjoying the superior quality and enhanced customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Used controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it used, it was a little dirty and already has slight drift. But I got it for a good price, so I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasantly surprised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at the condition of this open box item when it arrived. nothing missing. all buttons, sticks, levers work. now the hard part, figuring out what configuration i like...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels great - not $129 great - but pretty great...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand feel, good response, and nice looking. Be prepared for some weird glitches starting out if you use this with a PC and Steam and Windows 11. I've seemingly settled mine down, but when I first started using the controller, hitting the "A" button would open the Xbox game bar...usually in the middle of the game I was playing...usually at the worst possible time. It's a known issue that has mostly been sorted out. That said - the first time you run into these kinds of issues will sour you a little on the controller. Price point is too high. This is an $70-80 controller in my opinion. Still good - just spendy and can have a lumpy first use experience for PC users.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the reaction time and customization you can do to your playing style

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great controller, very smooth and precise just exactly what I was expecting and what I needed, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kinda cheating

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great purchase so far Ive has it a couple months now the exchangeable sticks are great for different types of games and the triggers give you just a little edge on everone else

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitive...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase...Would recommend for the avid XBox user...

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    DO NOT BUY THIS CONTROLLER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with built in stick drift! I don’t even know why I bought it after my last one developed stick drift immediately. Fresh out of the box the left thumb stick had stick drift and within 3 days, the right stick started drifting. Should be illegal to even carry these in the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it, you know you want to

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent quality. Build quality is really good and a comfortable controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the retail price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Xbox controller with integrated battery and extended hours of play per charge

    I would recommend this to a friend