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Customer Ratings & Reviews

$132.99

Customer reviews

Rating 4.4 out of 5 stars with 16921 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 16,921 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Premium Feel, Premium Quality, Premium Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty, way better than the normal controller. Feels a lot more premium, should come with every xbox. A little expensive though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much Better than the TB stealth Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped from the Turtle Beach Stealth Ultra controller, and haven’t regretted it a bit. My only complaint is that I lost my capture button because it was replaced with the profile swap button, and I have no way to remap it. But the ability to use one of the paddles as a function key, allowing the other buttons to have dual uses, depending on if the function button is pressed or not, made it not that big of a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Elite Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller with built in re-chargeable batteries via usb-c cable. Was easy to pair and start playing on XBOX One.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BestBuy comes through again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit I purchased was an open box. It performs perfectly. Very solid unit with great battery life. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller! I bought it for my fiancé and he absolutely loves it, it’s super comfortable and easy to use, you can adjust it to your liking!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a pro controller that is easily adaptable and has a long lasting battery, this is the controller to get. Most buttons are replaceable, there many ways to customize, easy to change configurations, you forget don't have to charge as often.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Faulty Thumbstick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the paddles is very convenient for any shooter game. The controller definitely has a premium feel to it, but my left thumbstick was faulty and I had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got xbox elite series 2 yesterday! Love the feel, the extra buttons, and mainly the warranty! I have had issues with thumbsticks / sensors wearing out in the past on regular xbox controllers, but Microsoft's warranty covers it with this controller!!!!! I am so happy and can not wait to really get grinding with this controller! I initially was going to purchase a Scuf, but after a great review I watched on Youtube.com (Scuf vs Elite series 2), I asked to cancel the order and asked for a refund and headed straight to Bestbuy. Even though Microsoft covers it for a year (and you can buy 2 additional years), i opted to by the warranty through the GeekSquad for 2 years, because they would replace it immediately (and i would not have to wait to send the controller in and wait for one to be sent back).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had regular and a fusion controller but the feel of the elite has been the best. Tightening of the sticks and just the mapping of the paddles love!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good open box order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered this as an open box to save some money and was really suprised by how good it truly was. It was as if the previous owner only used this for about a week before they returned it. I will definitely be buying open box products in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Much better then the old controllers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works great, much easier to play with then the old controllers , but is on the expensive side. The down side is if you need a controller for your friend to play duels their stuck using the old ones. And having to keep both new and old around just Clutters the place up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This are Xbox best controller hand down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the elite controllers. My first one lasted 8 years and i needed to replace it. The new elite is still the great quality with new features. I use it for xbox as well as my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to having the paddles on the back, I was hitting them by mistake. So I took the 2 big ones off and only use the 2 smalls in the top slots. What I like most is the versatility and options. It's solid and the battery lasts so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Saso,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you like the customization options and battery life. We hope you continue to enjoy this product!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 2 out of 5 stars

    Amazing controller brought low by flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling controller. Feels very sturdy. Comes with a charging dock and the ability to switch between Bluetooth for PC and then back to Xbox. Only gets 2 stars as the left bumper stopped working within about a week of purchase. Seems to be a common problem with this controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite is a good controller for both PC and Xbox One x|s You may want to buy the accessories which comes separately

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not worth the price for KNOWN issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 days and buttons are sticky and the wireless connection is bad. This is a known issue that microsoft is aware of, this is not an issue with best buy, but with the product. I will be returning and getting a normal controller. This hassle is unfortunately not worth the price. I live the weight and the build of the controller, the ability to adjust the stick stifness was a prime selling point for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best gift for a Xbox gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy a regular controller again. Feels solid works well and last longer then the base controllers by far bought one for everyone in the family after having mine since launch and playing 20-30 hours a week on it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. It's great to hear that it's made you never want to use a standard controller again. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Professional Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! I have bought 2 now. I play alot and a normal controller will start drifting for me after like 2 months. I had my first Elite Controller for over 7 months. It seriously feels like a professional controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tyler,

      We're excited to hear you love your new Xbox Elite Wireless Controller Series 2 so much you bought a second device! We're thrilled you're enjoying the professional feel and performance of your new interface. We're glad it was a good investment for you! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but very pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller and is very high quality. I can only recommend it if you’re looking to splurge. If you have money, go for it!

    I would recommend this to a friend