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Customer Ratings & Reviews

$132.99

Customer reviews

Rating 4.4 out of 5 stars with 16957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 16,961 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid controller!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth Xbox controller we’ve purchased and once again we’re not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve ever owned. Very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I’ve purchased, I highly recommend this producto all the gamers!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Luis,

      Thank you for taking the time to recommend the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are happy with your purchase.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I would recommend and best buy has great coverage

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to use. Nice upgrade and holds charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great until it wasn't

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was great until it wasn't. 6 months later multiple functions have stopped working (This is the 2nd controller this has happened to). Bit of a pattern forming. Controller is really nice, until it goes bad and then it is essentially pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build. Grip feels great. Back paddles work well. Charging is cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with an elite controller you can't go back to a normal controller

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best Xbox controller I’ve ever used it’s a little pricy but worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bryan,

      Thanks for sharing your thoughts. We are happy to hear you're a fan of the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    #2 elite edition is a nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, i could not play xbox without this controller anymore. Once you use this controller you wont want to go back. The backpedals make gaming so much better. You can customize any button to your liking via accessories app on xbox. The only Issue i have with this controller is the triggers, after some time of use the trigger have become sticky which becomes annoying to use after a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that Xbox Game Pass Ultimate Series 2 has enhanced your gaming! It's great to hear that you're a fan of its many customization features, too.

      Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within its warranty period, we recommend contacting Xbox Support about the trigger issue here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ive bought for playing, Ive always loved XBOX products.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're excited to be your favorite peripheral! When it comes to next-generation gaming, you can truly do no better than to pair with your new Xbox Elite Wireless Controller Series 2. There's no other interface that offers this amount of in-game control and precision! We're happy you have found it to improve your abilities. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super skeptical, but it changed my gaming immediately. If you enjoy Halo, or any first person shooter, this controller will change the game for you. Can’t wait to see how it will impact my gameplay in other genres

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s pretty good yeah pretty good just a good old controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bring back the zone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have used yet. Also bring back the gamer club!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better than the original version! Definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller it’s really Good !! It’s well make you happy you got it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are happy with your purchase and hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present for my 16 year old!! Very happy kid, he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote best purchase I’ve made for replacement remotes

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    GREAT PRICE-NOT AS GREAT AS IT SEEMS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was bought at a great price with BestBuy. Actually rating of the way the controller feels/plays isnt as great as they make it seem.

    No, I would not recommend this to a friend