Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 11058708
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift my son rated it a 10 compared to others
I would recommend this to a friend - Pros mentioned:Overall performance
Elite series 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever very smooth and the texture of it is great .!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy you are enjoying the comfortable feel of the Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
- Cons mentioned:Bumpers
Eeehh...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked well. After using it for a day ish, the next day the bumpers quit working. Had to pay for warranty through Microsoft to send me another.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Great functionality, horrible durability
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this controller initially on launch (Nov. 4) and after dealing with quality issues on the first generation elite controller, buying the extended Geek Squad protection was a no-brainer. After 6 months i can say my fears were confirmed, my controller began suffering severe stick drift in my right stick and loss of registration in RB. It’s a bit embarrassing to have these issues only 6 months in, especially on a controller I spent $180 on. Now that my replacement is being shipped to me, all I can do is hope for the best. But you can bet your bottom dollar I bought that extended warranty again
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Better than series 1
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Xbox controller and better than the series 1 controller
I would recommend this to a friend - Pros mentioned:Weight
Truly Elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality meets the price. The weight in your hand feels great.
I would recommend this to a friend - Cons mentioned:Button quality
Close but not there yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the first one failed in a week It’s still needs a redesign for the grips it’s not comfortable to hold for long periods
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use you need this for your Xbox great use for you xbox
I would recommend this to a friend - Pros mentioned:Customization
Cool as hell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty cool the level of customization possible
I would recommend this to a friend - Pros mentioned:Overall performance
Good controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller must have if you are competitive gamer.
I would recommend this to a friend - Pros mentioned:Overall performance
Elite series 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable compared to regular controllers.
I would recommend this to a friend - Pros mentioned:Overall performance
Últimamente controles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller in the market. I had the ones but this ones did me right!! So happy
I would recommend this to a friend - Pros mentioned:Overall performance
thanks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great in demand product and happy to get it from here!
I would recommend this to a friend - Cons mentioned:Button quality, Stick drift
Overpriced cheap product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all Xbox Controllers, this is an overpriced cheap product that stops working correctly after a few months (stick sway, padel buttons not working). For the price these controllers have, there should be quality control! Don't believe me? Just browse the internet and you'll see how many people have issues with sway and bumpers. I though the elite would be higher quality. I was wrong.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but it's not worth $180. It will last a long time.
I would recommend this to a friend Really good but..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this price it better be. Build quality feels solid, used it to beat Jedi Fallen Order recently and the adjustable thumbstick tension and trigger adjustments are nice touches for sure. I've used the pedal triggers but mostly I take them off, I haven't had that much of a use for them save for one game so far, Devil May Cry 5 and in that it was nice. The app is pretty straightforward as well.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the solid design and customizable options of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with your new controller.
Happy gaming,
Chuck
Xbox Customer Care
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super sweet love the paddles works well love this thing
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Controller I have every used...but get the warranty just in case
I would recommend this to a friend - Pros mentioned:Overall performance
Night and Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Series 2 controller is much improved over the Series 1.
I would recommend this to a friend Slightly defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great however the upper right paddle came in defective. You have to click it down pretty hard for the upper right paddle button to register not like how you would regularly click it. I can hear and feel the click and everything, but it just doesn’t register. Other than that, this controller is an excellent choice
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the upper right paddle on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, you may also contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care