Customer Ratings & Reviews

As always Best Buy products are awesome, and so are the people. Warranties are as well. Many thanks for being an awesome store.

This feels premium to hold, I hope it'll last longer than the regular ones.

Sweet open box deal. Get yourself one. Bought 3 and none of the recipients had any complaints.

I tried the Scuf which I loved but this is much better. The only thing that scuf was better at were the triggers, but this is good enough and the rest of the components are superior

Great controller with responsive feedback and great placement especially for the paddles.

Good controller but 2 months in the RB stopped working. Seems this is a pretty common issue with these controllers. Not worth the price.

2 weeks old, A button already sucks. $70 warranty because they know it sucks. Great job

Overall controller is the same as Elite series 2, the only difference is the build quality is a little cheaper and the accessories dont come with this one.

An upgrade from the past elite controllers… A button still has problems getting stuck though.

The solid construction and quality of the Elite controller for half the price. Who needs case, extra buttons, and fancy colors.

I love the triggers on the back and overall build.Ive read about some issues with quality but I have 2 of these two and haven't had any issues.

This controller feels extremely nice, feels very well built. You must buy the protection plan because it will break. In a sample size of 3, all three have broken in less than six months each. Left analog stick drift on one, the headphone jack on another, and the left bumper fell out on another. This is not from hard use at all, they haven’t been thrown dropped etc. For being 3x the price of the standard controller this one should have higher quality components.

Solid controller. So far loving it. Enjoy the color to match my theme of my room.

Best controller out there. Abke to adjust to your own preference, but a little costly and get the insurance on it.

Open box saved me over $80 and the controller was as good as new, not a single part missing. Save your money, buy open box.

Upgraded from the original xbox controller to get a more competitive edge and Ive gotta say my game has approved tenfold!

I use the paddle buttons on the back of the Elite controllers for "A" and "B" buttons. This makes it easier to move and look around while jumping in games. The Series 2 feels better built than the first version and I like the charging dock.

Great controller when it works, I’ve gone through 4 of them because of wear and tear. Within 6 months i have to get another one, definitely buy warranty if you’re getting this controller.

It is just what my husband was looking for. There were no issues with it being used it is in perfect condition.

Bought this controlling in May 2020. 5 months later (October 2020) I have some pretty severe stick drift on my right stick. Microsoft has extended the warranty to 12 months on the controllers due to a lawsuit concerning stick drift but now I have the hassle of having to mail it out for repairs. At this price point I feel like this controller should be pretty close to bullet proof. Especially only after 5 months use. Perhaps look into a scuf controller as they just released a new line for xbox.