Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 11058708
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Left bumper failing after 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I’ve owned by far. Worth the price, BUT 7 months in after medium use (~500 hours?) and the left bumper is becoming inconsistent. It registers a press ~75% of the time and I expect it to keep getting worse. I looked it up and this seems to be a common issue unfortunately. I would expect better longevity for the price you pay.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Blake,
We're sorry there's an issue with the left bumper on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Get this if you on a New Xbox!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I ended up buying this for my Birthday, this controller itself is what I needed to help me game better especially with the extra triggers.
I would recommend this to a friendWell worth the money for serious gamers,
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the controller the system should come with. It’s fantastic, although I still find myself preferring the dual sense for its haptics.
I would recommend this to a friendNice controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adjustable triggers are wonderful and the texture if the controller itself is awseome, especially if your hands are moist.
I would recommend this to a friendWould buy another
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She's heavy but i like it, especially like the trigger adjustability and sensitivity
I would recommend this to a friend- Pros mentioned:Feel
Good, but get the warranty.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The premier “pro” Xbox controller, however they are continually plagued by bumper malfunctions. If had 3 over the past 4-5 years, however no other controller comes close to feel. I recommend getting the year warranty as I’ve needed to swap them almost yearly with fairly heavy use.
I would recommend this to a friend Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that it's heavier than standard controllers but it's understandable. Honestly I don't think I can go back to regular controllers.
I would recommend this to a friendAn Easy Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box version. I am glad to have the Elite 2 it has nice improvements over the Elite 1.
I would recommend this to a friendGreat controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller Great grips Break so easily though
I would recommend this to a friendGreat Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great controller like the back triggers being customizable and removable if needed.
I would recommend this to a friendAdjustable Triggers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to adjust the triggers is amazing. The different levels
I would recommend this to a friendVery versatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the elite controller bc of its overall versatility
I would recommend this to a friendGreat investment for a gamer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this controller and all it’s features. Weather you like driving or shooters this controller is awesome! The back panels are the best!!!!!
I would recommend this to a friendAmazing!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still using it and it feels like it’s still new. I pretty much game most of the day. I like the custom profiles, so I can have it set for whatever game I’m playing.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller for use on PC or Xbox One / Xbox Series consoles.
I would recommend this to a friendHigh Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the first elite controller. This is slightly better but with a rechargeable battery and tweakable sticks for tension. If you have discounts awaiting you(rewards), I highly recommend.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for the recommendation! We're glad that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade for you, and that you're enjoying its internal rechargeable battery and updated configuration features. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
WIll not last more than a year or so, do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned 2 Series 2 Elite Controllers. Both stopped working about a year and a half later with light use. In both my cases, the controlllers will just turn off randomly, whether it is plugged in or not. Also, the sticks will bounce back a bit. For example if you push a character in a certain direction, then let go of the stick, the stick will bounce in the other direction, making your character face the wrong way. It is frustrating. You can look up other complaints of shoulder buttons stop working, stick drift, etc. I really want to like these controllers, but they should be MUCH better built for $200. Do Not Buy.
No, I would not recommend this to a friend Best controller ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! I had the elite series one controller but it broke and I bought the elite series 2 controller and I am loving it even better than the first one!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Will,
We're excited you think your new Xbox Elite Wireless Controller Series 2 is fantastic! And, are happy to hear you've noticed the many improvements we've made in your new device over past models. It's truly our most optimized interface yet! We're glad it was a good investment for you and your home setup. Thank you for sharing your thoughts! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
Hopefully Last Longer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase I'm just hoping it last longer than the first series I bought and exchanged a couple since I had either buttons break or drift. This one feels better built than the them.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for letting us know how happy you are with your new Xbox Elite Wireless Controller Series 2. While we don't anticipate that you should run into any issues, please reach out to Xbox Support if you do. They can be reached here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Excellent for pc gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller good size and better feel then stock controller use for pc and I love it
I would recommend this to a friend