Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 11058708
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Bad Quality for a long time user
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my review for having it over a year. If your lucky . It started out and a amazing controller coming from a regular one and as time went on it’s functions became comical. Once out of warranty form Microsoft it’s bumpers would be non responsive and then the back paddles wouldn’t click and finally the triggers fully quit.
No, I would not recommend this to a friendSerries2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great controller easy to use and after u use one you cannot go to a regular controller
I would recommend this to a friendFeels Premium
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller has amazing features! Love the magnetic sticks and the controller feels so premium!
I would recommend this to a friendWorst customer service ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not about the controller but about the service from best buy. I purchase this controller has an open box excellent condition. My order arrived late and the controller was not in excellent condition, it had marks and scratches all over it and the RB button wasn't responding I took it to my local store to get it replace because I had bought the 2 year warranty and I called customer service and they told I could take it to my store and get it exchange. After arriving at the store they told me they can't replace the item because they dont have any open box to replace it with and they can only refund the item and the warranty only allow replace if there is an open box to replace it with and i would have to call customer service if I want a discount towards getting a new one and I have call customer service over 5 times and transfer over 10 times to be hang up on are told they're sorry there isn't they can do but refund the money.
No, I would not recommend this to a friendChristmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift hopefully it’s all they said it would be I’m supporting my son dream he’s going to start a gaming channel
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
A new Xbox Elite Wireless Controller Series 2 sounds like a fantastic gift for your son, especially if he's an elite gamer. We hope it helps him succeed, and thank you for supporting his dream.
Happy gaming,
Chuck
Xbox Customer Care
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The response is good definetly recommend this controller
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for a reasonable price. My daughter loved it
I would recommend this to a friendGreat for Cross-platform use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! Works seamlessly switching between PC and XBOX ONE! Works great and I love the customizability!
I would recommend this to a friendSmooth moves
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the new version , have had one for a couple of years . Started to wear
I would recommend this to a friendMust have Elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from an Elite 1, they built upon the solid build and made it even better. Everything is a bit tighter.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great for gaming and wireless is great.
I would recommend this to a friendBest addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best addition to a new Xbox. The way to set it up and has multiple settings is great
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I like about this is you can adjust the trigger button
I would recommend this to a friendKids gonna love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 11 yr old as a Christmas gift so he has not yet used it. Cant wait to see his face when he opens it
I would recommend this to a friendElite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the firs gen and it feels much better and the grips are a great upgraded.
I would recommend this to a friendLove it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it - expensive but really helps those additional setups.
I would recommend this to a friendLOVE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Elite 1 but the Elite 2 took gaming to a whole new level. I can’t imagine playing Xbox without it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's fantastic to hear that your new Xbox Elite Wireless Controller Series 2 has elevated your gameplay. Thank you for sharing your experience; we hope you win a lot of game matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service. The box the item came in was in perfect condition.
I would recommend this to a friendGift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas Gifts for my 14, and 12 yo twin grandsons. They loved them and started using them right away.
I would recommend this to a friendFair but disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a refurbished controller i bought as a gift for my son. Some functionality was not working on the joystick, like depressing the joystick down during a game. Disappointed.
No, I would not recommend this to a friend