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Customer Ratings & Reviews

$132.99

Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 16,995 reviews
  • Rated 5 out of 5 stars

    Great controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler smoth controls. Great control.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has beautiful design. Love the features of it. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller from an open box, works good..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    STICK. DRIFT.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool that this controller lets you optimize the settings for your own personal preference, but good Lord I've never experienced stick drift this much in my entire life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the new ways you can change tensions on the sticks and now 3 settings for the triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. It feels more sturdy than a normal Xbox one controller and has many good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works perfect. Has interchangable parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has elevated my gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment, very solid and reliable. I can highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    A good controller with the worst durability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a competitive gamer, this controller will not last for a year. Bumpers fail, drift, and sometimes the paddles don’t work. Causal gamers who barely play will love this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Not excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because it was open box and in excellent condition. Had it a few weeks. Day 1 I had to clean the joysticks off because they had something on them when I opened it up. Played with it one week and had to clean the x button with isopropyl alcohol as it started sticking when I was about to play tomb raider. Was buying it this way cheaper, yes, was the controller in excellent condition when I bought it? No. I was probably better off buying a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote for those who play a lot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote. It feels solid in your hands. It give plenty of cool custom options for different game types.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for giving the Xbox Elite Wireless Controller Series 2 a thumbs up for frequent gamers. We're glad that it's a comfortable fit and that you're enjoying its many customization options. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    i like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good for features wise ..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better then the elite 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has been a great purchase, has wireless charging built into the case which is great! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizability. Definitely helped increase my abilities on FPS, which is what I mainly play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. You can use for any game not just FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once you get use to it would definitely recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s be fair, the features are phenomenal, everything with it is an upgrade.....ACCEPT for the thumb sticks.... My thumb sticks had input problems after a few months. I’m talking if I moved the stick all the way over, it responded with the SLIGHTEST movement in that direction. A controller at this price should not accumulate wear and tear so easily. MY SERIES 1 controller STILL WORKS, so my guess is it had something to do with the incorporation of TENSION adjustment. Goes to show you why there’s a supply problem, everyone is returning them and getting a second one and then returning it and getting a 3rd and so on. If you got the money, buy 2 if you insist on having the extra features, or find a different option that will last a year (typically I find controllers last a year or so with heavy play) I’m gunna try the FUSION pro and I’ll post a review there after a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I have purchased since I have been on Xbox. Perfect fit, very responsive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're happy to hear you've found the perfect fit for you and your home setup in your new Xbox Elite Wireless Controller Series 2! We're excited you think it's the best you've ever purchased, and are thrilled to be a host for your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible durability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the controller when it worked. But the joy went away when the controller quickly degraded into a hot mess when a nasty dead zone and sticking issue showed up on the left thumb stick. Made games literally unplayable as you couldn’t reliably do the basic necessity of controlling your character/aim. The best part of this was that it happened just outside of the 90 day manufacturer warranty and would cost $100 to send away to Microsoft be repaired or replaced with a refurb. I expected longevity from a $180 controller, similar to my original elite controller I’m still using after buying close to launch. Save your money, or buy an extended warranty and be prepared to send the controller away.

    No, I would not recommend this to a friend