Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 11058708
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
So far, working well!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller looked great, no issues out of the box.
I would recommend this to a friendGreat upgrade controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. The slight trigger control that you now with this is beyond. Greatly improved my game.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Stoph,
It's great to hear that Xbox Elite Wireless Controller Series 2 has improved your gaming experience. Thank you for sharing how much you're enjoying it, and we hope you win a lot of gaming matches using your new Elite Series 2.
Happy gaming,
Chuck
Xbox Customer Care
Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! So much better then the first one. Especially with the charging connection built in great.
I would recommend this to a friendBad Boy in a Good Way ;)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This control is amazing in that the bewly designed controls are easy to remember and utilize.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are thrilled to hear that you are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it. Using with his gaming pc. Downloaded the app to make work with pc. Works great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy that your son is enjoying the Xbox Elite Series 2 Controller and that it is working great. Thank you for sharing this with us.
Happy Gaming,
Katie
Xbox Customer Care
Great controller, with Microsoft year warranty now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the controller, Microsoft add warranty for a year now instead of the 90 day warranty
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are happy to hear that you are loving the Xbox Elite Wireless Controller Series 2.
Happy Gaming,
Katie
Xbox Customer Care
- Cons mentioned:Button quality, Stick drift
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace original elite controller. still has lots of stick drift. low quality. disappointed. cmon microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your experience with Xbox Elite Wireless Controller Series 2 hasn't lived up to expectations. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Quality is a coin-flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been through about 3 or 4 of them. Each of them having their own issues. From not correctly connecting to the xbox, to a button that would only responded once in a while when pressed. Microsoft definitely could have ironed out all these kinks after the first generation one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry if you're still having an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Must have have for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent built quality. Gamepad is interchangeable. Very easy to work with.
I would recommend this to a friend- Pros mentioned:Feel
Bumpers are horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 5th elite controller now. I love how it feels in my hands, the real issue is rb and lb. You can almost guarantee within 3 months they won’t work properly
No, I would not recommend this to a friend Controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller broke on me thanks for the protection plan I got another one
I would recommend this to a friend- Cons mentioned:Button quality
Should be perfect for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this being the 2nd generation, all the bugs and defects should be worked out, right? Right out of the box, sticky A button. After some research online, I was not the only one. C’mon Microsoft. Best Buy retuned my purchase price without question. Thank you.
No, I would not recommend this to a friend Future Gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't had a chance to open this product. Hopefully it's nice.
I would recommend this to a friendSeries 2 Elite Controller far from Elite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Series 2 Elite controller powers off unexpectedly while gaming, This controller beware, do not buy because Best Buy only offers a 15 day money back guarantee. Then you would need to send off to Microsoft for repairs. Best Buy use to offer 30 days on electronics but changed it to 15 days. Sending to Microsoft is a pain, especially trying to contact support to get help with the issue. Microsoft claimed they repaired my controller only having to send it right back to them for the same power turning off issues. Microsoft is finally going to send a replacement controller to me. Amazon have a buyer beware for this controller stating that it has been frequently returned because of various issues.
No, I would not recommend this to a friendGamer expert
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m enjoying this controller but I have to exchange every 2 years
I would recommend this to a friendGreat control!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great control. Love the fact that you can adjust the tension on the joystick.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than the first elite controller. Build quality seems to have improved. Very happy with it so far.
I would recommend this to a friendXbox elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool features.pc use.blutooth does not stay connected have to use wire but ok
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. If the Bluetooth connection isn't working well with your Windows 10 PC and you'd prefer a wireless connection, you may also consider investing in a Xbox Wireless Adapter. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
Xbox ELITE controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the 1st gen. Awesome upgrade to original and more affordable. A+
I would recommend this to a friendAwesome controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I happy that I got controller I love it I would recommend this to all my family the staff was very helpful
I would recommend this to a friend