Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 11058708
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Nice when it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller to be able to keep up with mouse and keyboard players. Got the controller was blown away with it. Now 20 days after receiving it the left joystick doesn’t work right (delays, get stuck scrolling) the right joy stick has creep in it and it’s not the sensitivity checked all that. Bought the 2 year geek squad to protect or fix the $200 controller and when I called and asked they told me the best they could do was store credit. I would love to just exchange mine and hope it was a faulty make but don’t have that option. You would think for $200 it would last longer than 3 weeks and no it hasn’t been stalled or dropped or anything else just seems to be bad/thin wires that are going out.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. If it's not possible to exchange the controller through Best Buy, Xbox Support may be able to help! We recommend reaching out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty from Microsoft here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift from my son he absolutely loves it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We couldn't be happier he loves it! We're proud of the experience hosted by your new Xbox Elite Wireless Controller Series 2, and the customizable interface and performance it provides our users. We're thrilled your son is enjoying their time with it! Thank you for taking a minute to share your story with the community. We appreciate it! We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Don’t trust open-box claims
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one I picked up was supposed to be Open-box in Excellent condition. However it was heavily used and abused. It was returned right away.
No, I would not recommend this to a friendXBOX elite S2 Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded since my old one die. Controller feel greats! no issues
I would recommend this to a friendWorth every penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feature that really makes this controller great is the stick tension
I would recommend this to a friendGreat until it's not..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good improvement coming from series one. Fits better in your hands. I would give it a 5 star but it started drifting 2 months after I got it. I'm sending it to Microsoft today for service. If you buy this, get the Best Buy service plan.
I would recommend this to a friendAmazing controller bang for your buck
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing lasted 2 years until bumpers dont respond anymore
I would recommend this to a friendHad to get a new one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working for some unknown reason, glad I had the warranty!
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great controller easy to manipulate .I recommend it to everyone
I would recommend this to a friend- Pros mentioned:Overall performance
Buy it new not used
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is amazing. However, I bought at the excellent condition open box price and the remote has pieces rattling in the inside and it did not come with the case, charger, paddles, and other accessories that are supposed to be included with this remote. They shipped it as a Elite 2 core remote. Thumbs down
No, I would not recommend this to a friend - Cons mentioned:Button quality, Stick drift
99% Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 3 replacements, all defective. All 3 had unresponsive A buttons. 2 of them had stick drift. DO NOT BUY
No, I would not recommend this to a friend Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over the elite 1,which was already amazing
I would recommend this to a friendGreat for custom gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Very Ergonomic. Love Hair triggers for easier gaming.
I would recommend this to a friendI like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if your a serious gamer..definitely a game changer!
I would recommend this to a friendNice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love the remote and like the difference on construction.
I would recommend this to a friendExcellent controller no problems.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a single problem with this controller, everything works great.
I would recommend this to a friendXbox Elite Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good remote. Responsive and just the right size for me.
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT BUY!! My son was extremely happy in Christmas morning
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tyieshia,
Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son loved his gift. We hope he has fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care
Son loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the gift. My son prefers this remote over battery operated.
I would recommend this to a friendThe Elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Love it. Remote has a lot of features. Would tell friends.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's awesome to hear that you love the features of your new Xbox Elite Wireless Controller Series 2. Thank you for recommending it to your friends; we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care