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Customer reviews

Rating 4.4 out of 5 stars with 16721 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 16,721 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great quality remote for the price. I recommend getting one used if you need to save some $ and get a warranty on it. You could use it on both pc and Xbox both wirelessly or wired. The battery is also long lasting and it comes with a magnetic wireless charger.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller features is a FIVE STAR. the extra features are great, the four paddles, extra joysticks, tunable resistance on the joysticks. i've been using nothing but an elite 2 for the past few years. The downside, and it's a major one, is the controller durability. Since 2020 I've exchanged controllers about 8 times. I play a lot of warzone and the bumper buttons (LB, RB) are always the first buttons to start losing responsiveness. Usually one joystick will get stick drift, sometimes bothe will get it. Depending on how much you game, buy the $60, 2 year waranty.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great to Replace an old Elite Series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect for anyone who already has an elite series 2 controller and is looking to replace their old one. You can use the old attachments on this new one and and it feels literally the same. So far no issue and price is fair compared to the normal elite series 2 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Love the customization

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this skeptically at first but have since loved using it. I love the extra weight, it makes the controller feel much more substantial in the hand. Following that, the customization with the extra buttons and joysticks unlock some cool stuff in games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Because of the button mapping and paddles I was able to greatly improve response times in some games. Played numerous house and very very very minimal stick drift. The elite series controller are always my go to. Some say it’s a little heavy but to me I like the weight and doesn’t seem cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    You NEED this if you are a gamer playing Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I never thought I would spend money like this on a a controller, but I had some xmas money to burn so I did it. This feels very sturdy and well-made. The added, removable, and programmable buttons on the trigger side have been great for games that have a lot of button pushing. This controller is customizable with magnetic thumb knobs on each side plus the directional pad. No regrets on this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller & i love the warranty that best buy offers for it. I only give 4 stars because of little things ive noticed. They do eventually get stick drift but again warranty, & then theres the issue ive had with 3 in a row of the rubber grip starts to peel up after a little while. Another personal gripe is i have big hands & it wouod be nice if the spacing for the paddles was better. It is very difficult to use all 4 with larger hands. Atleast in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox controller on the market. Great customization. Very durable and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    I mean its a controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a top of the like controller this MIGHT be it. Its good sturdy, long battery, and feels good but it can tend to get stick drift not in the normal way but that the sticks work so well that the slightest touch and youll keep drifting when having your finger rest on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great follow up to the fist one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt a better feeling design then the first Elite controller. It has 3 positions for controller config potions, and the grips on the handles have a softer bump fell to them. The paddles on the bottom also feel better, a little more tucked in and out of the way. Also love the blacked out look of the controller. Just hope that the right and left bumper do better then the first Elite controller, Had to get mine fixed/replaced twice because they failed to work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you're a fan of the design and feel. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Weight
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved everything about this controller. Weight feels great in hands, super comfortable, and customizable buttons/sticks to suit your preferences. I owned this controller for 2 months, when suddenly the sticks started drifting. I didn’t drop it, I keep good care of it, but this still happened. I should have done my research. 2 months for almost $200 just doesn’t cut it. Stick to the cheap ones, at least you expect them to be junk.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great while it lasts. Dreaded stick drift!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing in every way except 1. I would think that a $200 controller would last more than a year and a half before the sticks started drifting with no way to fix. I have original XBOX 360 controllers that I still use years and years later. Those cost $60 and still work perfectly, but this super expensive (and totally worth the price for how it works... when it works) controller needs to be replaced not even 2 years after purchase. I am a middle aged man who uses this probably a quarter of what a young kid would and it always gets stored in its cradle after use, and still.... have to replace it already. This is a problem I see hundreds of videos referencing too, so it is not isolated. I hope they fix it in future generations of controllers, because everything about it is truly Elite, except its life span.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent controller, stick drift will happen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cobtroller i have used, but it will get stick drift eventually. Get insurance for sure, and just keep trading it in whenever the stick drift starts to show. Its an unfortunate necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    A button, Price

    Rated 3 out of 5 stars

    Good Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good controller. I only give it 3 stars because the A button doesn't work correctly. I can take 2-3 times of pressing it in order for it to work. It was that way straight out of the box. The controller is still overpriced. However, this controller is far superior to the basic Xbox controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Max,

      We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Open box Elite 2 controller for xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a deal i couldnt pass up. This open box item appeared brand new, and had all accessories with it. Really a great purchase. Controller feels awesome, dedinitely a huge quality bump. The weight, configuration options, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, especially Deal of Day $99

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the controller on deal of the day special and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product open box and it works perfectly. This controller I haven't had any issues with and for the price I bought it at I would say that it was definitely worth it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and has a good weight to it, triggers are great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the best one. I have a Series 1 and I like it but, the grip portion will come off. But so far I have been using and making the Joy Stick adjustment and it is awesome and you feel and see the difference on the accuracy of the movement. I like the fact that I can charge it and use it for 40 hrs, I haven’t tested it the 40 hrs, but I like being connected when I play FPS.The back paddles feel better at their current location, better than the series 1. Let see after time how this controller operates.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It's great to hear that you're enjoying its updated features, including its rechargeable battery and improved accuracy. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price and great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I had the old gen, and this lives up to its hype. I love it,

    I would recommend this to a friend