Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$118.99
Save $21
The comparable value is $139.99

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 16,985 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    No more stick drift!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller and a great value compared to standers controller. I was experiencing a lot of stick drift with standard controller and so far this has proven to be more durable and the battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality, Functionality, & Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is very vibrant, which, in my opinion, when purchasing a colored item such as a gaming controller, that is something we all fear will be an issue. My husband loves how great the quality of not only the color but the controller itself is. The joy sticks move smoothly creating for a nice time of video game playing. He loves that he can change out the sticks and other items to benefit his game play as well as to change up the colors if wanted. Not to mention that the accessories are magnetic making changing easier. This item works great for his XBOX and his PC use. We highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed when I needed it pickup was a breeze!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    A big disappointment. Buy the warranty!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 brings a lot of disappointment. When I first bought the controller I had to return it the next day because the D pad was misaligned. The right D pad button was tilted up, making it harder to press compare to the left D pad button. After 4 months of gaming, my bottom right paddle stopped working and I had to use my warranty to get it replaced which meant I had to rebuy the warranty which costed me another $50. After getting the controller replaced, my left trigger stopper adjuster fell off. On the previous elite the trigger stopper adjusters were made out of a solid plastic but on the Series 2, it’s a tiny toothpick end with a rubber cover. When the cover fell of it made it harder to switch the triggers. Some pros are the new grip design and internal batteries. The Elite 1 rubber grips peeled off after 6 months of gaming and the new design is holding on so far. The internal batteries is a plus with the case as the charger. I visit my friends home a lot and I like bringing my own controller so this is a plus for me. After paying nearly $300 with warranty I’m very disappointed on this product. The price is half of a brand new console. You might as well buy a regular controller and get the $30 StrikePack paddle mods or the PowerA Fusion pro....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment was breaking too many of the other kind of controllers works flawlessly easy to modify Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Solid controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better than a regular control due to the weight mainly. It’s heavier than a regular remote which I really like. I don’t use most of the bells and whistles this thing has, but no more changing batteries was enough for me to shell out for this controller, everything else is gravy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jimminy,

      We're thrilled that you're enjoying the hefty feel of your new Xbox Elite Wireless Controller Series 2. When you get a chance, check out its customization features - you may find that they enhance your gaming experience. Thanks for letting us know how well it's working for you; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Solid piece of hardware, and wildly customizable.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been on par or better than the series one. great for use both on Xbox one and PC. Haven't personally tried the X,(I haven't been able to get one yet either. You're not alone!) but all the specs say it should work there too! Best part so far is the rubber wont fall off of this model. Unlike the series ones, as the whole case is rubberized. One note, be aware of the cords if you buy off brands later on. the controller itself needs a usb-c input. (The new rounded/oval shaped one.) It comes with all the cords you need though, so not something to worry about right away, but worth knowing that it's not the, used on everything, micro usb like the series one. But it's a better connection for newer machines. So it'll be better for the long run. Outside of fully moving the stick and button positions, (Like some of the wilder custom units.) you can personalize *literally* everything, and you have more variety of thumbstick styles and textures to match what you're actively playing, compared to the series one. It also just has a good feel. It's a simple thing, but it feels solid and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Cost was worth it, best controller I have ever had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is an expensive controller but Microsoft knocked this one out of the park! Love the grip and all of the customizations including making the sticks tight and loose. If you are a competitive gamer especially fps the back paddles are key! Being able to jump and slide while aiming using your sticks has never been easier. I would recommend to anyone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2, especially to competitive gamers. We're glad that you're a fan of its comfortable grip and customization features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Xbox controller I have ever owned. I bought a 2nd one for on the go.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    AMAZING controller, but 3 negatives

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I LOVE this controller, but I have three comments on it, one major: 1) Immediately upon purchasing it, the A button started sticking. I looked up the issue and this was somewhat common, but people said that it got better with wear over time. This was the case for me as well, so no more issues here 2) (the major one) At the shortest trigger pull setting, the right trigger squeaks SO LOUDLY, that others in the same party can often times hear it over my mic. It’s extremely annoying and I want to know if there is a way to fix this. 3) Not a huge deal, but the controller has an unnoticeable offset in the grips. This is only apparent when set on a flat surface. The controller will rock maybe 0.3-1.0mm. This may be the cause of that trigger squeak, though that is just a theory. These three negative comments aside, this controller is EXCELLENT. The grips are actually extremely durable and the surface stays pretty clean, with no real marring or scratches. Overall, I love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderfull controller works amazing. ended up buying 2 1 for me 1 for my brother. along with astro a 20 headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Superb in every way.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Feels great and has some heft so you feel like you are holding an elite product.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I love it so far.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customization of this controller is awesome! The paddles and trigger locks are a game changer.. There is a learning curve to the paddles, I suggest starting with two paddles on the back and getting those down first. When you feel this controller in your hand, you will not want to ever pick up a regular Xbox controller again. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for recommending Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying how customizable it is and glad that it has enhanced your gaming experience. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Controller

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller with good customization features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    warm buttons, controller with a personality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller, works well, wow...the buttons. just great buttons. the buttons make me so...and i mean sooooooo...happy. wow, what a product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    This Xbox Elite controller is a Lit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of buying a new controller every 3 months so I decided to upgrade to one made with durable components. I’ve owned two of these controllers. I returned the first one due to stick drift. There was no problem with the return and my new controller is working great. I highly recommend upgrading to the elite controller 2.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing, we appreciate the feedback. We are happy to hear that you would recommend the Xbox Elite Wireless Controller Series 2. We hope everything continues to run smoothly.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    It's was really good.... except

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use I would say that was disappointing a little for the price. I only bought this when I had extra cash and wanted to test a "premium" controller. Control response time was really good, the case is good, alongside the ability to customize anything about the controller. However where it fails is the extra paddles of the controller and even if it's removable. It kinda leaves opening in the back of your controller. Leaving it exposed to dirt and oils from your hands. For people who grew up in the old Xbox era controllers the paddles get in the way more than an added benefit. Otherwise good controller but just a preference issue.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the added weight when playing along with the no slip grips makes for a enjoyable playing experience. The 3 trigger settings along with fine tuning the analog sticks comes in very handy. Upgraded from the Elite First addition. If you had the first one you will love this one even more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable feel and many customization features, too. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great feel in your hand. It feels very solid. The rubber texturing feels comfortable. The joysticks are sensitive and accurate with no drift. The buttons are solid and sensitive. This is an excellent controller if you want a better quality that the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the benchmark for quality in gaming controllers. Solid, feels great, and thorough attention to detail. The triggers are long enough for racing games but can be shortened as well. I only wish they let you choose between the concave joysticks or convex like on Nintendo and Playstation. Concave never made any sense...

    I would recommend this to a friend