Customer Ratings & Reviews

For the price its amazing. Especially if you already have spare paddles and joysticks highly recommend this over the 200+ elite controller. Also, in more colors than black? Say less!!!

It is Great product works wonderfully was easy to get

This controller is amazing, really makes a difference in one's gaming experience. I highly recommend this product for casual or even competitive gaming.

My favorite controller I’ve ever had. Awesome for any game, from Elden ring to Call of Duty

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

Great controller. I bought it in the cyber monday promotion. Worth the money.

The best ever and I will continue to buy this !!!!

This was a gift for my 17-year-old son. He says, “It’s great!”

Microsoft makes a good produce with this as the additional buttons on the back (the paddles) allows you more range of activities within games. the weight and the feel of this is very good. the only reason why I don't give this 5 stars is because as with the Elite Series 1, the Elite Series 2 ends up malfunctioning after heavy usage. I do not slam or throw my controller so I know it isn't from mishandling. with my current Elite Series 2, I've been using the Left and Right Bumpers a lot (with NFS Unbound) and the Right Bumper is not less responsive than it initially was. If Microsoft starts using more durable materials then it will be an easy 5 star rating.

Good quality, purchased refurbished can definitely tell it’s refurbished. Not bad tho

I love this controller. The paddles are great for shooter games specifically.

First controller I bought had a joystick that was crooked, (open box special) upon returning they quickly swapped me out for one that was not defective.

So glad I bought this so much better then the basic controller.

I've had this controller for about 3 weeks nlw with no issues at all. I have also owned at least two scuf controllers and each scuf controller had issues at least 1 week aster use. This controller sensitivity is excellent and the adjustable triggers makes it great for Call of Duty and Warzone. The back paddles uses an app to configure them how you would like and is a very easy to use. This controller quality wise is better than any scuf or console controller i have ever used. I use this for my PC and dont own an Xbox Series X or S although for PC this controller is a beast. For quality this controller beats anything out right now. I know that PS is coming out with its own controller with back paddles, but from early reports is going to be significantly more expensive than this controller. If the Elite controller ever starts experiencing issues, i may give the PS controller a try.

Amazing controller. Can’t touch the standard Xbox controllers now. The core is a great price point to enter into the elite family

His favorite controller. He won't leave it at home.

Really enjoying this controller. I love how you can change light color on the center button light and the paddle buttons. Makes playing fps games easier to play. Plus I like the trigger sensitivity control levers so I can just barely press aim and trigger buttons to shoot faster. The battery life is awesome, barely have to charge it.

Great FPS purchase, but the paddles on the back are worth it. The linger sticks youd want to use for precision aim. Be wary of your LB and RB, most elite controllers' bumpers can be built a little weak

Very comfortable controller and nice having back buttons you can program.

I brought this controller because i needed to replace my XBox Elite Controller and i find this one better than the previous! I like the color, the customability, the durability and its a plug & play! Very simple, yet very effective!