Customer Ratings & Reviews

Worth the upgrade from the standard xbox controllers

Was a great gift for my dad in Christmas. He loves using it.

I have now had 4 pro controllers and each one has a peice that stops working after 2-3 months of gaming. The first 2 were the original elite series and the second 2 were the elite series 2. Each controller has had a button stop working and to make things worse they’re different buttons EVERY TIME. DO NOT buy without a protection plan I made that mistake on the first 2.

Nice feel, great grip and heft. Also comes with a very nice charging cradle.

bought a few of these for myself and friends. great feel, great customization and worth every penny.

The feel and weight of this controller is terrific. I personally love the rubber grips on the handle and the clickiness of the dpad.

this controller is excellent for PC gamers. Amazing build quality and minimal customization on triggers and thumbsticks make it an amazing controller for all types of games! I would definitely buy another one but i’m sure I wont need to!

Was very skeptical about this at first due to the high cost, but after using it a few times I love how easy it is to use and how you can customize your settings. This controller makes game play much easier and more enjoyable

I've owned it for a little bit now and I haven't had any issues with it, I use this controller a lot on my PC and my Xbox and it's great having a rechargeable controller that I know won't run out of battery.

Great controller great store with great workers❤️❤️

Really nice feel and touch, premium but a little to high priced but it’s worth on how long it will last.

Cheaper price didnt change the quality. It works great. You can use your old paddles etc. I had no problems. Everything was sturdy and tight fitting. D-pad is multi directional so obviously youd need to make sure youre tapping in the right spot or it will make it more difficult for you. I found my gameplay to be considerably smoother too.

The controller looks and feels great. Can't go wrong with this.

My son says this is the best controller he has used so far.

Great controller, feels good and heavy. Lots of customizations straight out of the box.

Controller has a great feel and battery last all day.

I use this controller for pc gaming and this thing is sweet. Controls are tight without drifting off. Different ways to customize the triggers to get quicker response. Would definitely recommend.

I love elite 2. I said my comfortable to playing. No problem.

I have a complicated relationship with Microsoft's Elite controllers. On the one hand, I love how solid they feel, all of the replaceable parts and customized settings. They feel like the last controllers you'll ever need to buy, which would hold true if they didn't have so many quality issues. Despite all the problems I've had I do still love this controller, but I'd recommend getting the Geek Squad protection if you're thinking about it, which offers a little more peace of mind than Microsoft's paltry 90-day warranty. The packaging for the Series 2 controller is excellent. The charging base can be used to charge the controller inside the case, but can also be removed and put somewhere else. You get a couple thumb stick options, a thumb stick tension tool, a swap-able D-pad, spots to store the paddles, and a nice braided USB-C to USB-A cable for charging. It all fits very nicely inside the case, though I feel like the upper mesh compartment that stores the cable could be a little bit bigger; when the cable is in the case it feels like it's pushing down on the sticks in a way I worry could cause issues. Overall great package though. The controller itself feels super solid and is really comfortable to hold. It's the primary reason I purchased it in the first place and I don't even really get into the customization options that much. It feels like it's just the right weight. I'm not a huge fan of the paddles and more often than not was pressing them accidentally, but they're easily removed. The stick tension can be adjusted with the included tool, but it's again something I left alone as I don't miss the 360 stick tension like some others do. There are also 3 levels of adjustment for the triggers if you want shorter travel on those. It truly does feel like what it costs when you hold it. The app for customizing everything is intuitive and easy to use on both Xbox and PC, though again my desire was never really for customization and I just wanted a nice controller, so I can't comment too much on it. You can set up 3 unique profiles on the controller (4 if you include the default configuration with no profile set) and pressing the middle button is all you need to do to switch between them. It opens up possibilities even within the same game where you may prefer a different layout/setting for certain activities. Also new to the Series 2 is the addition of a built-in battery and Bluetooth, which are both nice to have. It always struck me as odd with the first one that such an expensive controller would not include a rechargeable battery, so I'm glad they fixed it in Series 2. Now, onto my issues. I owned the original Elite controller and loved it for a while until I started experiencing stick drift. It was outright terrible, but it makes playing games that require extra precision like Celeste pretty much impossible. Unfortunately those issues came into play well after my warranty had expired and I was never quite able to figure out Microsoft's website for getting it repaired. I knew this was a well-known issue, so when they announced the Series 2 I was hopeful that issue would be addressed, but weary of my initial experience I went ahead and bought the Geek Squad protection with the Series 2. It's disappointing that Microsoft doesn't extend the warranty to at least a year for something that requires so much more investment than the standard controllers. Things were fine with my Series 2 for about 5 or 6 months maybe until I started noticing stick drift again on the left stick. It wasn't bad enough that I wanted to use my Geek Squad replacement yet, so I held off on doing anything about it until one of the switches that adjust the triggers broke. Fortunately the process for replacing it through Best Buy was super easy and I received my replacement today. Hopefully this one will work better than the last, but it makes me sad that something that could be so great is still hampered by these issues. I still think this is the best controller you can buy for Xbox and is even one of the best for PC, but it's hard to ignore the issues I've had and I probably wouldn't recommend it to most people. If you don't get any sort of extended warranty plan I would recommend watching yours in those first 90 days to make sure any issues that pop up get fixed before the warranty runs out. Note: I purchased this on its original release date in November and just recently had it replaced.

This was my go to controller for a long time. The back paddles are my favorite out of any of the other premium options that include back buttons. The triggers have 3 settings, great for fps games for faster trigger pulls. And the dpad is nice and responsive. My only complaint about the controller is the thumb sticks. While they do have the amazing option to adjust tension which is useful, they also have the worst recentering springs I’ve seen on any controller. There always seems to be a little extra play in the thumbstick and it never really returns to true center on its on. Overall a good controller and a solid option. If they fix the thumbsticks on the next iteration it would truly be the best option out there