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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 16,947 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You have to have it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total game changer of a controller. You can’t be a serious gamer without one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming control for xbox series x. Feel like your a professional gamer with this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to any gamer! Has rechargeable battery so saving on buying batteries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sense if I was a competitive gamer. It’s hard to reason keeping this for the casual user. The thumb sticks and paddles though….

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Xbox pro controller

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Better than the normal Xbox controller. You can take out certain pieces and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip on this bad boy, quickly becoming my favorite controller on my Series X.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Easy to use. Had to return the first one because the A button was not registering unless I pressed really hard on the button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for big hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have big hands , so bigger controllers are a must. And always buy the geek squad protection with this controller . ALWAYS!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller ever / Great for call of duty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Bought for PC gaming and haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it on my PC. Love using Xbox controllers. Paddles are very easy to program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers on the market! Easy to use and adjust the multiple features!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Too much stick drift for being brand new.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller but it seems to have too much stick drift for being a brand new controller. I looked online to see if other people were having this issue and it turns out a lot of people have had this issue over the last year. Microsoft extended their warranty up to a year for the controller instead of the 90 days they first established but this issue should have been fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. It feels very comfortable to shoot games, and extraordinarily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't know if I'll go back to a normal controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent ever owned an elite series controller but they are great

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Incredible controller with terrible build quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love everything about this controller with regard to the features and way it changes how I play. However, I am needed to replace the controller again after having button issues and stick drift issues. I always take great care of my tech so these widespread mechanical issues are a damper on an otherwise great controller. Definitely get the Best Buy replacement warranty for this one.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barry,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Pretty sweet looking.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked pretty on the shelf, so I bought it. I don't play the xbox that I have, but very occasionally someone does. So, eventually, this controller will get removed from the box and used. Maybe.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve bought. Very customizable to your own playing style. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote for console and computer gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very Saturday and comes with a reliable warranty best controller on the market for those who can afford it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the controller to have at least somethings missing since it was open box but there wasn’t anything missing and I’m glad to buy this item cheap cause it’s actually good and fun to play with.

    I would recommend this to a friend