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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16935 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 16,935 reviews
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Easy to use and comfortable when playing.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I can program the paddles how ever i want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nifty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a while to get used to but controls are awesome

    I would recommend this to a friend
  • Cons mentioned:
    A button, Bumpers

    Rated 1 out of 5 stars

    A button sticking, brand new out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed here, literally drove about 25 miles to a location that had it in stock and came home to find out the A button was sticking brand new out of the box. Considering this is nearly a $200 controller and also spending $60 for a 2-year replacement plan. Now I'm in question if I take this back to return and get my money back, I'm out the $60 I spend on a replacement plan. If I take this back on the 2nd day of my purchase, will I be able to get my complete refund back (including the money I spent on my 2-year replacement plan)?? For anyone that is looking for a pro-quality controller, this may fit your needs but with the huge amount of complaints and findings of other folks having the same issue as me with the A button sticking, I would recommend getting something else, like a Razer controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, you should be able to exchange it without using your replacement plan. If that's not possible, you may also be able to have it serviced through Xbox Support under its manufacturer warranty. To get assistance through Xbox Support, go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift out of box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened it linked it and the day off it had stick drift pretty badly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All around great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money Quality is fantastic I'll recommend this for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controller ever. Very comfortable and very ergonomic when using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the new elite controller really changed up how I play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years, i finally got for Christmas this control. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really this controller its very easy and comfortable to use it’s one of the best purchases I’ve made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid to pay this much money for a controller even though I play my Xbox a lot, but this controller is pretty nice. I enjoy it and it’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Any gamer would love this remote!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite for sure!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as I am an avid FPS player and needless to say this does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luxurious Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changed the gaming experience. This controller feels luxurious! Makes a great gift if they have a new gen console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bambi,

      We are happy to hear that you are loving the feel of the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    good product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] i bought this for my little brother and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I own so far!!! The 40hr rechargeable battery makes it worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is in good quality. Not worth the price though. I would just get a regular contoller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It was a little tough to get used to, but it didn’t take long and I was back to playing better than before. The buttons seem a bit more delicate as I’ve already stated having some issues with their quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my elite 2 quit working I picked this one up and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal thumb pad stays cool during play and the paddles on the back of the controller come in so much handy while playing!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you like the design of the thumb pad and paddles. We hope you have fun with it!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft