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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 16,915 reviews
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great controller poor parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but hate it too more so because Microsoft uses inferior parts yup i had issues with LB and stick drift in the right thumb stick. Thank goodness for purchasing the protection plan from best buy got my controller replaced no cost. Yes I got a new plan for the new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I use it a lot so I need a good one that will hold up and last a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer controller. Feels very high quality. Love the case with the charger inside of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you have a PC or XBOX this is the controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna say I really enjoy gaming with this 2nd gen Xbox controller much better than the 1st gen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reccommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love it. This is a little on the expensive side, but well worth it. This is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m saving hundreds of dollars on batteries! But the knobs fall off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller don't think I could ever go back to a normal one again haha

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      The performance and response of your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space, and we're thrilled you have found it to suit your needs as a gamer! Welcome to the future of gaming. Thank you for taking a few minutes to share your experience with the community! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Feels way smother than a regular xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend has a Xbox and he loves the controller he loves all the options and the back tiggers for when he plays shooter games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ! Love the paddles and compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as open box / refurbished, and was pleasantly surprised to find that not only did it work like a brand new controller, it also came with some accessories into the bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade from gen 1. It has a better feel to it and reacts faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My kids love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys dont even want to play xbox if they cant use these controllers. Even though they are pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic affordable controller highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller on black friday, and also at an even cheaper price for it being an open box item. It was in great shape all included items were present. Im very happy with my purchase and also the process of receiving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE SERIES 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great controller and every comfortable to hold. Different sizes on the sticks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you are enjoying the improved design, comfortable feel, and optimized user interface of your new Xbox Elite Wireless Controller 2! Thank you for taking some time from your day to share your experience with us. We appreciate the feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great control upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any serious player. You’ll never go back to a standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I never seen nothing like it my thumbs are very busy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ever. This remote is better then the regular one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Beast controler

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate controler for xbox and pc gaming ultra customizable

    I would recommend this to a friend