Customer Ratings & Reviews

Found the buttons stick now and again but overall he loves it

Excellent controller. Bought for my godson and he loves it. Recommended!!!

My son love this controller!!! Not so sure why it was so expensive.

i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

This controller is so much better than the original version! Definitely worth the upgrade

Good controller and great feel. Worth the money!!!

Awesome I love it, it’s the best controller for Xbox

I use this controller every day with no issues. Would recommend

Great controller with one year warranty. Son is extremely happy with this gift!

This is a marked improvement over the previous model but is still without its issues. Mainly it randomly disconnects from Bluetooth while playing any game on PC. There is no rhyme or reason that I can tell, but its been a know issue since launch. There doesn't seem to be any part of Microsoft that wants to acknowledge the issue either. I've been told by their support to buy the Xbox controller wireless adapter, which in my opinion is unacceptable. For a nearly $200 peripheral that has a wireless technology built in that should allow me to play, the fix should not be to buy another $30 part. Other than that the upgrades they did to this controller are far better than before. The controller grips are one piece now so it shouldn't separate and fall apart like the last one. Also the bumper design has been retooled so the broken bumpers shouldn't be an issue anymore. Hopefully the push a firmware fix for the connection issues soon because having the controller flake out during a game is very annoying.

Awesome controller! So much better than buying batteries every couple weeks.

If you play on an xbox get this. That's really it. This controller is the best.

I really wanted to like this controller but the design quality just hasn't been good as has all xbox controllers that has come out from the launch of Xbox One X/S to the current Series X/S. As a long time xbox user, you could tell right away the quality of controllers have diminished as soon as you hold one in your hand. I was really hoping the Elite Series would be different and I could justify paying the price tag. Unfortunately, I experienced similar problems as other reviews had stated not once but both times. On the original controller I purchased, the right trigger and Y button were unresponsive exactly %50 of the time. I brought it in and exchanged it for a new one. The second one seemed to be fine at first aside from the right bumper being unresponsive sometimes and the A button sticking every so often but after a month I started experiencing wireless connection issues. The middle xbox light on the controller would dim a little bit and disconnects from the xbox. Even though the controller is still powered on, the controller is completely unresponsive until the middle light is fully lit, which takes about 15-25 seconds each time. It only happened sporadically at first but now it'll keep happening unless I have the controller plugged in. Of course now it's past the return date and Microsoft stores are now non-existent so I can't go anywhere to exchange it again. I could go through the online warranty process but would likely receive another used/refurbished item in return. But at this point I don't know if I would even want another one.

I was a little disappointed by the purchase of this elite controller. It did not come with the paddles that are supposed to come with the elite controller. I have also had it just over a month now, and one of the joysticks is already sticking. I do not eat or anything while playing, and never spilled anything on it to cause this issue. It is still so clean it could be sold as brand new, so I’m frustrated by this problem.

Came in perfect condition. works like it’s brand new even though we bought an open box option.

My husband loves his controller he has the first one that came out to he wanted to upgrade.

The new design is a huge upgrade. Extra adjustments and a new grip! Definitely worth a cop.

Good controller definitely worth getting especially for fps

I love the remote battery life is amazing no more spare batteries

Microsoft -Xbox Elie Wireless Controller Series 2 A complaint is it hits them together the trigger stop on each side fell off which is a weird thing it's happen for such a high priced item. Yes, you can even play and charge at the same time. The first series did have some issues. From wearing out thumb sticks to sprint/melee buttons