Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
Best Controller made
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really an elite controller. Very well built and is easy to use. This is cheaper than a custom controller and has every feature that a custom one has. XBox did an excellent job with this.
I would recommend this to a friend- Pros mentioned:Battery life
Connection for PC is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be an upgrade to the older Xbox controllers with terrible Bluetooth for pc connection. Sadly it’s still wonky. Other than that’s it’s perfect, long battery life, and the upgrades are definitely worth it as an upgrade for a pc controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue connecting your Xbox Elite Wireless Controller Series 2 to your Windows 10 PC via Bluetooth. First, we recommend troubleshooting the issue with our team at Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
If that doesn't help, you can also connect your controller using the included USB-C cable or by investing in a Xbox Wireless Adapter for Windows 10. For more information, please go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox threw down with this controller and the battery last
I would recommend this to a friend - Pros mentioned:Overall performance
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super. I was waiting to able to get it. It makes so easy my games.
I would recommend this to a friend - Pros mentioned:Overall performance
Great game in quality would buy again
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game in quality would buy againBought it as a Christmas gift
I would recommend this to a friend - Pros mentioned:Overall performance
XBOX Elite 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, High Quality, hope it lasts because it is awesome!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We appreciate the kind words! We're proud of the interface and package we've put together in your new Xbox Elite Wireless Controller Series 2, and the in-game control and precision it offers our users. We're thrilled you've been enjoying your sessions with your new device! Thank you for sharing your feedback, we appreciate it. We're happy to be a welcomed addition to your home setup!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Excellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is extremely good for the price and it rocks.
I would recommend this to a friend - Pros mentioned:Overall performance
Anniversary gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as an early anniversary gift, my boyfriend loved it
I would recommend this to a friend - Pros mentioned:Overall performance
Fantastic controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality made and very comfortable in the hands. Feels very sturdy and well balanced.
I would recommend this to a friend Smoothe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smoothe as silk. speed, reliability over daily use for 3 months now.
I would recommend this to a friend- Pros mentioned:Overall performance
Son likes it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and he says that it is great. Hope he takes care of it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing. We are happy to hear that your son is enjoying the Xbox Elite Wireless Controller Series 2. We hope he has fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care
- Pros mentioned:Overall performance
Elite 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller, great analog and triggers,worth every penny
I would recommend this to a friend Great Remote
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Remote So Far. This Elite remote fits great in the hand. Very grippy too.
I would recommend this to a friend- Pros mentioned:Overall performance
Wire isnt good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but a little over 2 months and it keeps shutting on and off. I think its the C port cable. It keeps saying reconnect controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it. If your play competitive games, especially shooters, BUY THIS.
I would recommend this to a friend - Pros mentioned:Overall performance
Good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a overall great purchase when looking for a controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new controller. Works great. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
A Gamers Dream controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son for Christmas. He said it's one of the best controllers ever made!
I would recommend this to a friend - Pros mentioned:Overall performance
Solid construction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better quality than the stock controllers. Nice having the extra buttons to program.
I would recommend this to a friend Missing components
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this controller for a couple of months now & finally having a real opportunity to play with it, I realized that I don’t have everything that was suppose to come in the box. When trying to charge my controller I realized that I didn’t have a USB-C cable that was suppose to come included in the box. I am highly perturbed at this moment. Help!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're missing the USB-C cable from your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging your controller for a new one. Otherwise, the good news is that the controller is compatible with any standard USB Type A-to-USB Type C charging cable. Best Buy has a few different options available.
Hope that helps,
Chuck
Xbox Customer Care