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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16907 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 16,907 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    thanks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great in demand product and happy to get it from here!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for his 16th Birthday to be faster at his games.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Great functionality, horrible durability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller initially on launch (Nov. 4) and after dealing with quality issues on the first generation elite controller, buying the extended Geek Squad protection was a no-brainer. After 6 months i can say my fears were confirmed, my controller began suffering severe stick drift in my right stick and loss of registration in RB. It’s a bit embarrassing to have these issues only 6 months in, especially on a controller I spent $180 on. Now that my replacement is being shipped to me, all I can do is hope for the best. But you can bet your bottom dollar I bought that extended warranty again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I brought for my Xbox it’s has nice grip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but it's not worth $180. It will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Night and Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series 2 controller is much improved over the Series 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several custom controllers from other companies and they just don't hold up and they are actually more expensive if you want to get on the same level as this one. I strongly suggest you get this product if you are looking for custom buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller I have every used...but get the warranty just in case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller must have if you are competitive gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Últimamente controles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller in the market. I had the ones but this ones did me right!! So happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tamis

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. So far so good. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price it better be. Build quality feels solid, used it to beat Jedi Fallen Order recently and the adjustable thumbstick tension and trigger adjustments are nice touches for sure. I've used the pedal triggers but mostly I take them off, I haven't had that much of a use for them save for one game so far, Devil May Cry 5 and in that it was nice. The app is pretty straightforward as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the solid design and customizable options of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. Love the look and feel of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    x box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for kids. No issues so far. Good Choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this remote. Glad Best Buy had this available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great however the upper right paddle came in defective. You have to click it down pretty hard for the upper right paddle button to register not like how you would regularly click it. I can hear and feel the click and everything, but it just doesn’t register. Other than that, this controller is an excellent choice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the upper right paddle on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, you may also contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grade A

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than gen 1. Great controller for any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customizable gaming controller even if your a tournament type player... very low latency very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $ if you desire customize control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for customizing game play. This allows you to tailor your controller to each came. Only three slots can be active at any one time, but you can make many profiles for different games. It even have the option to turn of the profiles so in reality you can have standard, and 3 customized slots with the push of a button without going into settings.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not a ps5 trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but for the price I believe and have a few more qualities and customizations on mapping I think the controller has capability. They just need to update the accessories app on Xbox.

    I would recommend this to a friend