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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 16,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you wanna play competitive this your controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience with this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take your gaming to the next level

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always felt the Xbox controllers felt to be good quality, but the Elite controller takes it to the next level. This definitely feels like great build quality. The paddle shifters take a while to get used to, but once you do it really helps take your gaming to the next level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller option for Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but buy the extended warranty through best buy. It's worth the price, as I've gone through several elite series 2 controllers due some build quality issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhanced gaming.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value within the various color choices. Overall the Elite controllers are legit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite S2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Xbox one Elite Series 2 controllers so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced but it is what it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent improvement from yhe previously elite controller

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My 2nd faulty controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase was May 15, 2020. This will be my second time returning a controller in 2 years. This one I received after using my replacement warranty July 17, 2021. I purchased a 2 year warranty each time. It’s very upsetting because every time I have to return this faulty product I also have to purchase a warranty that’s going to cost me about $59 which is ridiculous. Each time it's issues with the controls. The first time, it kept drifting during gameplay. Now with this remote it's the left thumbstick that won't respond pressing up and if it does respond, it's very delayed. This is a $180 controller. I've never had to return a $60 controller. I keep giving them more money because I know I'll need a replacement. I would not recommend this unless you want to get stuck in a loop of continuous replacements and warranty purchases of $59 which is the cost of a regular controller which will last you years. It’s definitely not a one-time purchase item. I am very disappointed by this product because when it was working, it was great but it has less than a years use. It's just not made well--at least the ones I keep getting. Maybe it's just Best Buys stock, I don't know. But this is it. Last return, no more warranty purchases for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Excitement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am moving on up in the gaming sector that is. I have not a clue what I’m doing gaming wise however I am very content giving myself the best opportunities to succeed or and find ease in learning new skills with sharp curves and decades beyond my current entry into gaming. I’m excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my son and he absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my teenage grandson who loves gaming. He was so happy with all the extras that were above what he can do with a regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alpha Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than any other controller I’ve used in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still has some drift…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift to somebody & somehow the controller still had a small drift. Something I didn’t expect with such expensive controller. Past the return date so nothing I could’ve done anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a razor wolverine before this, have to say it's awesome. Took a little getting used to but love the flexibility of it. Good job this is one for the books.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Ots okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never last more than a year with moderate use. Some key components are cheaply made. Otherwise its great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series 1, figure I upgrade. Cant complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it's better than it's predecessor. Although I do like the grip of the first Elite controller better. I've gotten used to this grip, too the grip has not had any bubbling or warping because of heat. I do tend to lose connection to my Xbox every once in awhile.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you continue to experience connection issues, our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Get the warranty.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but like all controllers they end up drifting and sticking buttons. I purchased the warranty and have exchanged for replacements without issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great remote, but not the best quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but it does not last long. Id give it a year max. Before it starts to crack and break down. (Male sure you have warrenty from Best buy.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using it, back paddles are addressable on Steam for extra buttons, very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can aim. Always

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jump and Still aim. I can slide and still aim. I can reload and still aim. I guess I don’t need To aim if I’m reloading, but I can

    I would recommend this to a friend