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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 16,919 reviews
  • Rated 5 out of 5 stars

    Best controller out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out on the market. If you play FPS games you have to get this. USB Type C charging and comes with awesome case and can charge while in the case. Bluetooth as well. Honestly I can not think of a con on this controller its just great all around but maybe the price but I would say its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller can’t complain about it really nice color to it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick Drift within one year is unacceptable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version developed serious stick drift within a year. The all black version has never had that bad of an issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insure this product or dont buy it ANYWHERE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the pro elite series 2 xbox controllers have issues. I have owned for different controllers and always seem to develop a problem with either LB or RB about 4-5 months in. To be totally honest, unless you have a total tech membership this product is not worth the money. If you would like to follow through with a purchase just ensure you get insurance for it because it will definitely give you problems within a short time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    it’s meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons might not work and you will prolly have to blow in to them for it to work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Not worth the $

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont last. A button and back paddles only work intermittently after only 50 hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son who absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Giid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works ok bot the best but good would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of the first Elite, this one is better so far, in every way. I do however, prefer the old way of swapping batteries, vs the built in battery in the long run, fearing not being able to change batteries. Other than that, it's excellent. I have so far, had none of the issues mentioned in other reviews. Excellent controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Glenn,

      Thank you for sharing how much you're loving your new Xbox Elite Wireless Controller Series 2! The internal rechargeable battery is designed to hold its full charge for over 2 years with minimal degradation, however we encourage anyone who experience issues with it to contact Xbox Support.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ! I replaced the elite 1 with this !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now I am in control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open box item and I was completely surprised that, when I unboxed it, it was completely brand new! Excellent price for what I got, which was about $100 less than MSRP

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Designed to fail

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying this is a good controller and the battery is incredible. I've used for probably 100-120 hours total and have minimal damage from dropping it once when I first got it and that's all. However the Right Bumper decides to only work about 1/3rd of the time, conveniently this started 2 days after the warranty expired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i bought this controller, It came with all the goods...love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my boyfriend who loves Xbox. It lasted for 3 years and we have to get a new one now. It’s also coz he’s been using it a lot, so it still held up well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 controller is an amazing product except for the fact that the right joystick had drift in it the 2nd day I used it. If you're unfamiliar with the term "drift", when referring to a controller, it means "a joystick that inputs movement even when you're not touching it".

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome gift. My Nephew enjoyed it alot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox one controller that you can get!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C0ntroller is comfortable when using definitely enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Gaming Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a PC gaming controller, i was glad to upgrade to this model

    I would recommend this to a friend