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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16921 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 16,919 reviews
  • Rated 4 out of 5 stars

    Excellent controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller, unfortunately the rubber pads don’t last that long, maybe 10-11 months for heavy use (20 hrs a week), my advice, add the geek squad warranty, totally worth it. For that reason I don’t do the 5 starts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I dont know why i havent bought one until recently. I like the fact that i can have different profiles saved directly on the controller for different games. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always room for improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good upgrade from the series 1. I just wish the rubber grip backing. Other then that it’s a great controller for shooters and racing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller I've had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best looking and best feeling controller. You can charge the controller. while being on the case as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rate it 5 stars if I didn’t have a issue with the first one I bought. After researching there’s problems the joy sticks. Love the controller and the paddle options in the back. Definitely a must if your a COD player like myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A change up from gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite series 1. I don’t know if this is worth the upgrade if you already have an elite controller. The improvements are great, and much welcomed but that being said had my elite 1 controller not broke and I know what I know about the series 2. I wouldn’t have upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever use, it is expensive but it really is worth the price, got an extended warranty because I’ve heard they are prone to have factory defects over time, would recommend other people to buy the warranty too, bought it 7 months ago and it hasn’t given me any problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and everything is running smoothly. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better then scuf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, switched from scuf controllers and just wow. Paddles took some getting used to tho. Very well done all around. Recommend protection plan tho. I had LB(left bumper) get sticky so just went to best buy n swapped. Very happy. Only thing scuf has better would be customizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paddles are a game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable back paddles are clicky, Confortable, and good quality, the only downside is battery, it can't be changed once the lifespan ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue that this product offers, these are my favorite gaming controllers!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't come with all of the parts needed and the controller itself was really greasy as it had sat out in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Color really stands out, easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t live up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as a regular controller don’t spend the extra $100 on it not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller really helps with competitive games like shooters. And the choice of different custom profiles makes it very easy to change your settings for each game you play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for FPS games. Not that much use for anything else. Not really worth the hype for the price but does add some nice features like profiles and the RGBW home button.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually really looking forward to this controller and was fairly disappointed. One of the analog sticks became drifty within a week and the back paddles are very small. Overall the controller looks great and has many options for variability.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Susie,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Looks brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come in original box but it cane with everything included in the original package. Works great. Love the fact everything is adjustable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a year or so.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really an amazing controller... for the first year or so. The combination of the balanced weight, texturized grip, and upgraded button placements, with traditional xbox shape and feel, truly makes this a great investment for mid to high end gaming, or just to bump up your game play. This was my first upgrade from a normal controller and can never go back. The sad part, is this is my 3rd controller. After about a year or so, some of the buttons stop working, thus making it useless.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes out of the box with stick drift, albeit can be fixed by setting a .1 dead zone. No other controller I’ve had needs this high a dead zone to work in fps games brand new. Controller is great for rpg’s, but get another option if you mainly play fps. Other than stick drift, the build quality is excellent. Back buttons are perfect. Customization options are 2nd to none. The drift was just a dealbreaker for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is near perfect, except the lower-right paddle slot; When the paddle is seated as best as possible, there is a generous amount of play.

    I would recommend this to a friend