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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16921 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 16,921 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes out of the box with stick drift, albeit can be fixed by setting a .1 dead zone. No other controller I’ve had needs this high a dead zone to work in fps games brand new. Controller is great for rpg’s, but get another option if you mainly play fps. Other than stick drift, the build quality is excellent. Back buttons are perfect. Customization options are 2nd to none. The drift was just a dealbreaker for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is near perfect, except the lower-right paddle slot; When the paddle is seated as best as possible, there is a generous amount of play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandchildren approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandchildren enjoy the faster responsiveness of this series. They seem quite impressed. For me? Way overpriced.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Solid remote. Not perfect but solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Near flawless control but had a small stick drift that persists today. Button layout is hard to get used to but is a somewhat quick learning curve if you’re going one button at a time

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Hopefully some internal improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for another elite series 2 that bumper buttons wire out on. Hopefully internal component quality is better. Had better luck with the original elite controllers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Third Defective Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd defective controller. My first one lasted 5 months and the right trigger started grinding and not pressing correctly, I had that one sent to microsoft since I purchased my first one through them, and am waiting for it to be fixed. I just bought another one through best buy, and when I recieved it in the mail, the controller sounded like it had broken bits of plastic inside moving around, So today it was exchanged but they only had red, so I had to pay 11+ dollars extra for the difference just to get an exchange. Geek squad checked the new controller to confirm it was a good one without problems. When I tried it at home the joysticks sound like there is sticky residue inside them, and when I press down on the joysticks and rotate them, they get stopped in rotation by some internal defect that doesn't allow them to rotate as they should, and when I use the left one and aim to the bottom left side and try to click in, it simply will not press in. These controllers are plagued with defects right out of the box, with zero quality control what so ever, and even geek squad missed this defect and said it was a good controller. I will be returning this product plus the 2 year extended warranty I bought for it, which is needed for these controllers because they WILL break eventually if not already defective right out of the box. $130 for the white one, $140 for the colored ones. an xbox series s is 250$ This controller is half the cost of a CONSOLE, yet has the worst quality control I have ever seen at 37 years old, and gaming since I was a kid. If you get a defective controller, don't let Microsoft get away with it, return it immediatly. It is the only way Microsoft will learn that all these returns will push Microsoft to want better quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed in the United States on November 4, 2019 I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my son loved it so much I got one for myself. The adjustable thumbstick tension is amazing overall perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great and Microsoft is currently making it more repairable so if you get it, you’ll have it for a long time. but I would look out for elite series 3 soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Much better than the first version. 3 levels of trigger resistance. Internal battery. The paddles are a little shorter so it's not as easy to tap accidentally (it still happens from time to time). The construction and materials of the controller are pretty good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you love it! We've packed a ton of power and customizable functionality into your new Xbox Elite Wireless Controller Series 2, and we're thrilled you've noticed the improved performance it hosts. From paddle redesigns to updated grip textures, we've optimized the entire device, and couldn't be happier you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. I’ve been playing Xbox for a long time and this controller has improved my gaming experience. I love how customizable it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller out there. I use it for PC games. It's expensive, but you're not going to find anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller for the cost. Especially if caught in sale. Recommend ordering from third party for additional button, thumb stick, and paddles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it except for one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice controller with all the bells and whistles. But my big con was the fact that i cant use my battery chargers. Can only use the plug and play which when you are far from tv gets annoying. If they fixed this id buy 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the hardcore or 1 time buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id say if your a hardcore gamer especially online this is for u with its customization and built quality its ment to take the hours youll put into it. But if u want a controller that doesnt break so easily this also works. Id say wait for the right price doe .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a huge upgrade from the stock control. Especially for fps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only buy if you have the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice, but as many reviews have stated the build quality isn’t the best. Sure is nice though, but definitely not worth $180. If you have the money for it, you should buy the warranty, which is another $60 so yeah it’s really pricey.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn’t I upgrade sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn’t I make this upgrade sooner? Absolutely impressed with the build quality and structure of this controller. Many more upgrades from the V1 series and it will blow your mind. If you haven’t already, add to your cart and make the purchase. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great makes playing games more emersive with haptic feedback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this so much!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Elite Series One and it rocks! I use it for many games since moving over to my gaming PC and it is the best! Love the feel the build and how you can customize it even more then the first one! It is pricey I will admit but if you can spring for it do it and thank me later!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how much you're loving your Xbox Elite Wireless Controller Series 2. We're glad that it's working well for you for PC gaming and that you're enjoying its many customization features. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft