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Customer reviews

Rating 4.4 out of 5 stars with 16996 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 16,996 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    This is what the Ver. 1 Should have been

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this controller now for about a month. I love it and i also loved the first one. I got the Geek Squad Warranty on the first so i returned it for store credit and picked up this bad boy. First let me start off by saying that THANK GOD it has a internal battery build it. The first one didnt and they annoyed me, how are you gonna charge me over $100 for a controller and not have a battery pack. ANYWAYS, i like that the Ver 2 you can adjust the Tension on the sticks. I also like that the hair triggers, this is a game changer for FPS. The back panels on this ver are smaller than Ver1 (not much) and a different color. I enjoy mapping these to different buttons and i feel it gives me an edge when using them. That being said ...i got used to it and tried to use a regular controller it throws me off. Over all id say this is a buy if you have the extra money, you can probably get the same customizations with Scuff but i just prefer to get Xbox stuff. Also PLEASE get the geek squad Protection plan. The sticks started to go on my Ver1 and they gave me a brand new one no questions. I just had to purchase another geek squad plan for that one as well! Good Luck

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for the recommendation! We're thrilled that you're enjoying the Xbox Elite Wireless Controller Series 2 so much. It's great to hear that you're a fan of its updated configuration options and more comfortable feel as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Almost Exceptional Product Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I believe this device deserves a 4/5 rating for the following reasons: I love the adjustable trigger settings, controllers really did need this. I also think that the customizable joysticks, and d pad are cool, the material enveloping the grips are very comfortable and give that premium feeling. I love the paddle feature which is the most interesting change. I think the most essential feature for my gaming experience is the trigger adaptation. The one thing im missing to making this controller exceptional in overall tech. I expected there to be another feature for push to talk, or an open mic built in like the playstation controller, also i expected the buttons to be quieter clicks so hardcore gamers like myself aren't disturbing other peoples sleep with loud clicking. OH and the fact that the share button feature was removed, that was a big one for me. (I'd recommend this item until something better comes out.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use in my xbox. Performance is great for a range of different games. Battery life great for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    If you want a Great Pro controller. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best controller for XBOX or PC gaming as far as customization and control of button mapping down to how the stick respond. I have been using these over the after market ones since the first generation. There is a little "adjustment" period coming from the first generation but once you feel out what you want it makes it super easy to fine tune your settings. Want to try a new confing make a new one from your roiginal have have the security to switch back if you don't like it with the multiple configs. Map a few games and load them in and out with the tools. The newer shift feature is awesome to map multiple buttons to the same set. There is the issue with stick drift after the manufacturer's warranty but the tech support or best buy protection makes it well worth the cost. Buying this full price with the protection plan is still cheaper than an after market that only has a 30 day warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hair triggers are what I like the most about the changes that they made compared to the 1st series. The paddles are different but in a good way the feel better but a bit smaller. The grip and weight are great. Recharged battery built in, idk if it’ll be a good thing or bad but the charging options are pretty cool.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its updated customization features and design, too. Thanks for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the controller felt amazing to use, quick and responsive but as a couple months went by stick drift and sticky buttons began to occur as well as bumpers not registering consistently. Made for a short time not a long one, would not recommend if not ready to buy another one.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Justin,

      We're glad that you've been enjoying your new Xbox Wireless Controller Series 2 for the most part, but sorry to hear there have been a couple of issues, too. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so, if it's still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the controller had the original elite. The improvements are very welcome. Have the add ones like bluetooth, adjustable analog tension ,.rechargeable battery , amd the paddles feeling better then the original. The only issue I have with the controller is the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its improved functionality and new additions such as Bluetooth support and an internal rechargeable battery. Thanks for your feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Xbox controller from Best Buy, and I couldn’t be happier with my purchase. The controller itself is fantastic—comfortable grip, super responsive buttons, smooth joysticks, and amazing overall build quality. It feels great during long gaming sessions and performs flawlessly in every game I’ve tried. What made the experience even better was buying it at Best Buy. The product was in perfect condition, the price was great, and the staff were helpful and knowledgeable. Pickup was fast and easy, and the packaging was secure.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. Heavier and sturdier than the SCUFs, comfortable paddles and good customization options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Feels much better than Standard controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS * The overall feel is much better than the standard controllers * the ABXY paddles are great to use as long a you get used to actually using them. The only time I don't use them is when I have to have a finger on a button to tap fast several times in a row since thumb speed is much faster than trying to press the paddle button with middle or ring finger. In most scenarios is gives you the ability to keeps your thumbs both on the thumb-sticks while being able to press ABXY. * replaceable thumb-stick grips is nice. CONS * The thumb-sticks wear out after a while and then start to have drift issues or inaccurate movement. This can be fixed by refurbishing the controller to have new thumb-stick part on the internals but that either needs money or skills to do. * my first 2 elite controllers lasted about 2 years each before I started having thumb stick issues. Both issues were on the left stick used for movement. Will be curious to see if this one is any different. * expensive

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its comfortable feel and customizable features. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if you do run into an issue with it, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super comfortable to hold, with a great ergonomic design that allows for extended gaming sessions without any discomfort. The buttons are responsive and perfectly placed, providing precise control over your games. The thumbsticks give just the right amount of resistance, offering smooth and accurate movement. And let's not forget about the rumble feature that adds an extra layer of immersion to your gaming experience. Whether you're playing action-packed shooters or engaging in fast-paced sports games, the Xbox controller delivers unmatched performance. It's a must-have accessory for any serious gamer!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down better than the controller that comes with the system. If you already own the pro version with the charging station and the triggers this is a good second elite. If you don't care about the charging station or the back trigger's than this is a good option but I personally use the back trigger's and I like the ability to go into the Xbox and change the buttons and controller light colors. Only thing I would suggest is to purchase the warranty as they can break. They really need to use more stronger bumper buttons and better sticks as these eventually will get drift. But if it does under warranty then just return it for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and for me it was totally worth the extra money. (vs the standard xbox controller.) Before, I was going through xbox controllers every 9 months or so. (I replace them once a button starts to fail) For me, this controller has lasted over 2.5 years. I did start to get cosmetic damages (glued-on grips were starting to come apart) and battery charging problems started about 18 to 20 months in- but before I would be on my 3rd or 4th controller in that same time frame! button re-mapping is awesome! and the bottom triggers changed the way I play (but it did take some time to get used to) I used to have a problem with hitting the thumb stick buttons on accident and moving the shoulder buttons to the bottom made things faster and easier. The controller is pretty much done now, but its still doing its job (it needs to be tethered for power and the grips need to be replaced) I hope it holds out till version 2 comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I LOVE THIS CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this controller! The controller has some weight to it, which I like. The paddles and d-pad are made of metal and very sturdy. The stem of the sticks are also metal. The paddles, sticks, and d-pad are easy to switch out, no tools needed. Programming controller is super easy using the app on the Xbox or computer. I have smaller hands and the position of the paddles that come with the controller aren't bad. I have switched mine out to use the scuff ones and the difference is marginal between the two. If you need to feel the click of the paddles (I personally don't care about that clicky feel) then switching to the scuff ones is for you. I am pretty rough on my controllers and so far so good. If you are in the market for a premium controller then this one is a great option. I wouldn't pay any mind to the bad reviews they probably just had a bad one, which happens in manufacturing. I had no issues connecting it to my new Series X and it works flawlessly. Get this controller you won't be sorry

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that you love the design customization options. We hope everything continues to work flawlessly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Stick drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is amazing until it starts having issues. I've had mine for a month and its got stick drift in the right analog. The RB button will register twice when pressed once, sticking buttons, its sad. I love this controller but it would get 5 stars if it was built with better quality internally.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there's an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. Since you're within its limited manufacturer warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have owed and played with. This is the 2nd one I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for elden ring primarily and the paddles are a game changer, will definitely come in handy in other games. It has a premium feel, lots of customization options and is easy to customize and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great controller. It has three profiles which is pretty good you can set it for multiple games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has been pretty durable with his rough I’ve been with it..

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Next version needs Hall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor stick drift until some tuning. I owned the previous elite so I knew what I was getting. I just love the weight, build quality (less the sticks) and MS needs to use Hall next time. Perfect controller if they did.

    I would recommend this to a friend