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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16937 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 16,937 reviews
  • Rated 5 out of 5 stars

    Best Xbox controller you can get

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this controller for 6 months and my biggest concern was the quality, I'm glad to report I have not had any issues with this controller and I use it on both my Xbox and a gaming PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 is working well for you. We're glad that you consider it to be the best Xbox controller available, too! Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Solid build quality and extra features. Very pricey but worth it if you play of lot of games with controller. Super quick shipping from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first time using this xbox controller, its feels weird at first but then not so bad tbh. i like that it has multiple attachments to the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when they aren't broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some units come broken, but at the store and check all the joysticks and triggers etc before you take it home. Great otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Buy it with a warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it with a warranty. Go read the reddit thread. The controller feels great in the hand and the paddles are wonderful. The stick drift and other issues... I have (2) elites and one is with Microsoft for repairs and this one from Best Buy is getting exchanged as the right stick started having major drift issues tonight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great serv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services alway recommend. I buy some many things that I am very please.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    STICK DRIFT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box it had stick drift, not something to expect out of a controller of this price…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my controller and so glad i got the warranty for it comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for xbox gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller - my son loves it. He also added the handles on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sticks! And fair price point even with buying the kit for extra paddle's and such.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    AVOID BEST BUY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order a used controller in good condition, missing parts one but that’s fine I don’t care about the attachment pieces, what do they send me? A totally different one that is supposed to be in better condition. Why am I complaining? Because the controller that’s in “great condition” is broken and badly stick drifts along with the rubber grip peeling up in the corners.. honestly this company is a massive pain to deal with so I just took the loss. NEVER SHOP WITH BEST BUY. Also not to mention they broke my car in geeksquad and it took them a year to pay me for the damages but that’s a whole different story.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re serious about gaming.. this is it.. just make sure you purchase the warranty plan at bb. These fail sometimes within 2 years.. the warranty will take care of it for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit awkward at first, but I gave it some time and now I can’t pay without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a heads up you cant bind the back buttons to their own separate buttons YET, it is coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have spent the money sooner. Buttons underneath are placed great and no battery pack underneath means no random disconnects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've owned. Took a couple tries to get one that was fully functioning but once I got one it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for regulars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waa a gift. The recipient has been very pleased with this controller. He uses it all the time, appreciates the case and the optionals for triggers and buttons for different game functionalities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love it I own 3 of them they all work great but since having 3 I have noticed the back trigger adjustment break pretty easily so be a little more cautious when playing

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Hmmm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overpriced. Still need time to understand the additionally functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish i could give it a 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great preforming controller!! I would give it a 5 but everyone i have purchased always has a problem thank god for the protection plan but great 3 different programing settings for the paddles great for COD, if you are a total tech member definitely buy or atleast get the protection

    I would recommend this to a friend