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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 16,940 reviews
  • Rated 5 out of 5 stars

    Enfless control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the ultimate xbox controller, this is it. So many improvements over the last model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller hands down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for FPS games, love that the trigger sensitivity can be adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next level gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ready to up your gaming skills, this is the purchase you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my grandson and he loves this controller. It has excellent game, easy to handle, easy to use, and easy to charge. Overall excellent buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchase the scuf controller but i loose wireless signal often so i decided to go back to elite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly nice controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised by how nice this controller is. Really like the multiple customization options. The carry case and rechargeable battery is an additional benefit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying your Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of how its customization features can enhance your gaming. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues. Very pleased. Good value for price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing controller definitely recommend, keys work flawlessly

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Microsoft did not improve the Elite Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller about 6 months ago, and right out of the package I noticed the buttons (mostly A and B) not registering when pressed. I ran the button registration tester in settings and about 2 out of every 10 presses were registering. I returned this controller thinking it was just bad luck, but the new one had the exact same problem. Now 3 months later the controller has developed the worst stick drift I have experienced in a controller. Really Microsoft? What an upgrade from the Elite 1, you guys really learned from that one. I will be exchanging once again when Best buy has one in stock. Truly pathetic. In no way is this review about Best buy! They are a great company to work with and really take care of you in cases like this. There is a reason Microsoft doesn't warranty their own pathetic products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great controller while it lasts.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own two of these series 2 “ elite” controllers and now this is the second time both controllers have had to be replaced in the past year due to the bumpers and/or triggers failing. Prior to this we had the first elite controllers and they had to be replaced 12 times between the 2 controllers due to the same failures. It’s funny how our $60 controllers that came with our systems are still in great order and functioning properly. I don’t think we will be buying these again. It’s disappointing to know that Microsoft can make a great system but can’t produce a controller that will last. To top it all off, Buy Buy is “out of stock” because these controllers are always failing. It’s so bad that Best Buy hiked their replacement/warranty fee for this item.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite 2 controllers. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller all though it took a minute for me to get used to the other triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness of a product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an awesomeness of a product. My daughter loves her new controller. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun and all but I didn’t like it that much but I do know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It definitely helps with the ability to configure buttons to each game. It’s a little pricy, but worth it if your looking for next level controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Better Gamers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller on my PC more than my xbox, but can't go wrong with the Series 2. It just makes you better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for your Xbox One!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other way to play your favorite games on your Xbox one! The grips are fantastic, the esthetics are beautiful and your overall game play will be much better!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how Xbox Elite Wireless Controller Series 2 has enhanced your gaming. We're glad that you're enjoying their comfortable grip, too. We hope you win a lot of matches using Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    5 stars if they didn’t break so easily

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t durable like they use to be. The left and right bumpers (LB &RB) fails after a few months. It’s great when it works though

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for about 6 months, drift stick and sticky buttons take effect pretty often.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Matt,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft