Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Amazing but pricey.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller with tons of options for customization. Wish it was a tad cheaper though.
I would recommend this to a friendVery nice.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, well constructed. This unit has seen a bazillion hours of gaming :) since purchase an is still going strong.
I would recommend this to a friend- Cons mentioned:Stick drift
Buy Newest Model from someone else
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is built well and would be amazing if the basic model F000001 didn't have issues. Drift stick, A and Y button not always working, and RB button going out. Also I wouldn't buy it with a warranty from Best Buy cuz they haven't had any replacement controller for over 6 months.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality is not that great but feels much better than the regular controllers
No, I would not recommend this to a friendGot what I ordered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got what I ordered, the only negative it arrived 2 days after promised considering I paid for expedited delivery
I would recommend this to a friend- Cons mentioned:Price, Stick drift
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t take long at all to develop stick drift. And I’m not even a heavy gamer either. Wouldn’t recommend at that price.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Annoying
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller pretty bad quality control mine messed up in only months
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Julio,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. We recommend reaching out to Xbox Support for assistance under its manufacturer's warranty here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The build quality feels great but I have read reviews about the joystick issues.
I would recommend this to a friendFancy türd
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The extra flaps and all the adjustments are nice. However, the guts of the controller are the same crap as the standard, so drifting joysticks is going to happen. You'd think it could be a little better quality for that much scratch. We're on the 4th or 5th now...
No, I would not recommend this to a friendGreat controller, poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, bad quality. I recommend a protection plan as these controllers break quickly and easily.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there may be issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever! Had to replace mine like it since the kids broke my previous one and it's nice having it again.
I would recommend this to a friendPADDLES UNRESPONSIVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great until the paddles in the back becomes completely unresponsive. Apparently it's a known problem! I had mine for a year and a couple months. The controller only comes with a one year warranty. $170 wasted. Just stick with the off brand.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great feel and control but not so great durability
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt great then still feels great 2 years later. The left bumper is slowly beginning to not work and it is starting to have connectivity issues. Great controller but expensive if you'll have to replace it every 2 years.
I would recommend this to a friend - Cons mentioned:Price
Regular
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not that great like they say. I like it but not for that price.
No, I would not recommend this to a friend Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I got is I can’t use it because I can’t the new Xbox series x console. When will you get these in the stores.
I would recommend this to a friendAwesome controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it even more than the 1st version. Hopefully build quality is a little better, but its holding up fine so far. Love the charge dock. USB 3!
I would recommend this to a friendPretty great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to get used to the change of layout but other than that its awesome!
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would recommend this over the regular one
I would recommend this to a friendDon’t buy an Xbox or any Xbox Accessories!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll put this very easy and clear - DON’T BUY AN XBOX OR ANY ACCESSORIES! I’ve had this controller for 1 month and it already has stick drift. I take care of my consoles and all of my accessories so this isn’t neglect it’s a matter of extremely poor quality and manufacturing. My brand new Xbox controller that came with the console stopped working after 2 weeks. The Xbox wireless headset I bought stopped working after 1 month and now this Xbox Elite controller is having the same problem. I’ve gone through so much shipping these accessories back to Microsoft to get a replacement and they won’t even promise you a brand new device, they will tell you it might be refurbished. I really hope I can save anyone and everyone reading this from buying an Xbox or any Microsoft accessories for Xbox. Spend the extra money to get a PS5.
No, I would not recommend this to a friendGood buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit on the hefty price side but very solid and ease of use is A1
I would recommend this to a friend