Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
GET REPLACEMENT PLAN
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller BUT GET THE REPLACEMENT PLAN the stick is known to crap out on these
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox Elite 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Definitely worth purchasing. The build quality was way better than I thought it would be.
I would recommend this to a friendReally excellent condition
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a used item.Supposedly bunny ears that it was an excellent condition.I don't know what they call excellent condition.But that was not an excellent condition.A d** directional pad wouldn't even work and the left button.The left triggerSorry didn't even work.Yeah.So I took that back fashioned in the flashkin run.If it sounds excellent, it don't always meet excellent
No, I would not recommend this to a friendBest Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever the best part is you can set 3 profiles for different games on one controller
I would recommend this to a friendThe best!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t think upgrading from a series 1 would make my gaming experience very different. I was wrong. This controller is the best.
I would recommend this to a friendPaddles can't be mapped to keys on PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this is a nice controller when used on an Xbox, but the whole reason I upgraded to this controller was because I wanted to have the ability to use the additional 4 paddles mapped as keys on a keyboard. After purchasing and setting up, I find out this is not possible, at least not natively. The only thing the paddles can be used for is as a 2nd A/B/X/Y button for 'comfort'. There is an app out there you can buy that supposedly will make this work, but I'm not paying $180 for a controller that won't natively do what it should. Returning.
No, I would not recommend this to a friendGreat Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this as my main controller has greatly improved my gameplay in Call of Duty Modern Warfare
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Ernie,
Thank you for sharing how Xbox Elite Wireless Controller Series 2 has given you an edge in Call of Duty: Modern Warfare. We're glad that it's become indispensable for you and hope that you win a lot of matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is a beast but it does have things that brake easily get protection with purchase
I would recommend this to a friendWrok great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues. .
I would recommend this to a friendXBox Elite - great controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. Had to buy the extended warranty because our first one broke after a couple years.
I would recommend this to a friendXbox Elite Series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller will not make you better at the games but if you’re already a great player this is a good investment!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jose,
Thank you for sharing your thoughts. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.
Happy Gaming,
Katie
Xbox Customer Care
- Cons mentioned:Button quality
Ehh...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty bummed out. Heard really good things about this controller, at first it worked great. After about 3 weeks the left joystick click stopped working and the X and B buttons started glitching out. I love the features on it though I just wish it was better quality!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Nate,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Random prolong vibration and stick drift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with the button schemes because it wasnt registering any inputs but it was mainly because of the Steam software and by deleting all inputs i fixed it. However i got a more serious issues and that comes down to the wuality control. The vibration motor on the left side works good but the right side sounds very cheap as if it is hitting some piece of plastic. The hair trigger adjustments makes the trigger sound hollow and cheap. Considering the fact youre paying a premium and receiving a poorly made controller is unacceptable. The quality materials they used on the other hand, is superb. Hands down the best controller on all platforms. But the QC is awful. Im going to get an exchange and see if i am going to encounter anything similar. If i get the same results, ill just get my refund and continue using my Switch Pro controller.
No, I would not recommend this to a friend- Cons mentioned:Price
When it works its pretty good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one cause I was hearing decent things so decided to try it out. Very overpriced and buttons sometimes don't work. Already had to contact microsoft twice and they pretty much told me tough luck thats how it is sometimes.
No, I would not recommend this to a friend Elite Controller is RIGHT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this controller has really changed the game for me. Great response time and very little lag.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear your gameplay has improved thanks to your new Xbox Elite Wireless Controller Series 2! Whether it be its optimized user interface, improved response times, or simply the package as a whole, we're thrilled you have been enjoying your time with your new device. Thank you for taking a few minutes from your day to share your experience! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
Xbox elite series 2 controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a upgrade from the first Gen elite controller Very good for competitive game today
I would recommend this to a friendA worthy upgrade
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems that others have mentioned yet. It is an upgrade over the series 1 and the base Xbox one controllers
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are glad that you are enjoying the upgrade to the Xbox Elite Series 2 Controller.
Happy Gaming,
Katie
Xbox Customer Care
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset and good sound which I think it the best and good prices.. fast delivery and right on the time
I would recommend this to a friendFeels great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great, smooth movements, looks great, and worth the money if you would use it a lot.
I would recommend this to a friendAwesome control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best control design I’ve seen since the second Gen controllers.
I would recommend this to a friend