Customer Ratings & Reviews
- Model:
- RFZ-00013
- |
- SKU:
- 6537446
Customer reviews
Rating 4.4 out of 5 stars with 16947 reviews
(16,947 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Premium controller!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Much better than regular Xbox controller !
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
BUY IT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't even think about it, just buy it. I've never used a controller this nice, but once you use it once you cannot go back.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice remote controller for my xbox gaming console
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Only got it for the extra butttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside is the joystick options. Wish there were two rounded ones instead of just one
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
STAY AWAY! Multiple defects
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY!!! I am now sending in my FOURTH defective controller within a year. Bumper issues appeared after three months on the first two, then left stick stopped working on my third replacement. I received my NEXT replacement today and tested it, only to find that one of the paddles wasn’t working. Avoid at all costs. Just google Xbox Elite 2 lawsuit. It’s not a “small percentage” of controllers that are defective. Terrible build quality. I was charged $100 for a replacement only four months after original purchase. Since then, due to a class-action lawsuit, Microsoft has extended the warrantee and refunded those replacement costs, but they continue sending defective controllers. Could have been a great product, but the quality is garbage. The features and feel are amazing, until 2-4 months after you start using it, and a malfunction renders it useless. Buyer beware.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 3 out of 5 stars
Great controller with some flaws
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a problem with stuck drift, make sure to call support.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help. We recommend reaching out to them for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
My precious
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best controllers ever built, you can feel the difference straight out of the box
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
Not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps disconnecting with the Xbox. Not sure what the issue was. Would randomly disconnect.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller probably the last controller I will buy unless they make one with haptic feedback in the future.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one that had stick drift after less than a month. Returned it and got a new one thinking maybe it was me being too harsh on the sticks or it was faulty but had the same issue a few weeks later with this one. Save yourself some money and the headache and just get a 8bit pro.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Blue
No, I would not recommend this to a friend - Cons mentioned:Button quality
Rated 1 out of 5 stars
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick to the elite series one controller! The concept of this “elite” controller is amazing but I don’t think it went through an intense era of actual gamer usage. I purchased and returned within 24 hours I thought that the buttons were stiff since it’s new and whatever but they started to get stuck like there was tacky tape below them. The “A” button was the worst of them all! The trigger sticks were also unresponsive in some game play. Microsoft needs to evaluate this controller 100 times over before allowing anyone to pay nearly 200 dollars for something worth no more than 10 bucks. Save your time and money and just wait for a newer model to release.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Love the controller, but.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an open box. Xmas present. Was missing charging cable. Called for assistance and was told because open box ..cable wouldn’t be available till after January and needed to call back then. So with money I saved getting open box went to Walmart and bought a cable. Won’t buy open box again! Otherwise my son likes controller after he finally got to use it!!
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Customization
Rated 5 out of 5 stars
Beet of both worlds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as pricey as the full elite controller, but has the same great build quality and heft with the option to add accessories later. Feels good in the hand, can be customized with the app, and has an awesome color scheme. I love it!
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 4 out of 5 stars
Expensive for its benefits
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The additional features are good but I didn't see/feel much difference during game play.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
x box controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the old controller, really fits in your hands.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a really dope controller. i did not need the extra paddles.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friendRated 5 out of 5 stars
Easy gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes gaming a whole lot easier. Love using this when playing warzone as you can customize buttons
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you think your new Xbox Elite Wireless Controller Series 2 makes gaming easier! No matter your title of choice, you can rely on your new interface to give you all of the dexterity and precision you need to be successful. We're thrilled you love it! Thank you for taking a few minutes to share your experience with the community. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
Rated 5 out of 5 stars
Worth the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though the elite controller is pricey, I have found it useful. It’s my favorite controller, the build quality is top notch!
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
An upgrade to my game play
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enhanced my game play due to programmable features.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could he cheaper but i LOVE that it works for PC, XBOX, and mobile as well.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jimmy,
The cross-platform functionality of your new Xbox Elite Wireless Controller Series 2 is a huge perk! And, a true sign of its next-generation design and intent. We're excited to hear it's been the perfect addition to your home setup! Thank you for sharing your experience with us. We appreciate your feedback, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care






