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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 16,947 reviews
  • Rated 5 out of 5 stars

    Excellent product for my 14 year old grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my 14 year old grandson requested for Christmas. I assume it is a great product as he is very please with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best out there.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is sensitive to your movements it really does bring the best out of you. If you can afford it go get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get This!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response and customization options. This is far superior to a standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plush Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an upscale console and gaming on pc is just perfect with this. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller So far u have used it for FPS and it’s been wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE XBOX CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microsoft Xbox Controller. Best response yet. Fast, accurate and perfectly ergonomic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could Have Been Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller could have been fantastic. All of the materials feel incredible, to the point where I'm pretty sure I could use this thing as a form of self-defense if it came down to it. Underneath the sturdy exterior though is an entire dysfunctional restaurant's worth of problems. For me it started with intermittent disconnecting, and ended with the controller literally shutting itself off if I pushed the right thumbstick in too hard. I'm sending it back to Microsoft under warranty, which is a hassle. If you're going to buy this, buy Best Buy's coverage for it so you can do a walk-in replacement when yours inevitably develops one of the myriad of issues you can read about if you research this controller online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my son. He said is works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall experience with the product and the employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew to step up his gaming. He mapped the controller to his game style and loves it. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feel nice and is easy to configure and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value. bought this for a Christmas gift. Hope it works for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! The extra buttons can be set in 3 different presets if you play a lot of games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Our goal with your new Xbox Elite Wireless Controller Series 2 was to offer our users the most customizable and comfortable gaming interface available on the market today. We're thrilled you think we knocked it out of the park! We're happy you are enjoying your sessions with your new device. Thank you for sharing your experience! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    top shelf controller mid tier durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller to put you over the edge of the competition. Biggest problem I’ve had is durability problems get the 2 year tech replacement it’ll pay for itself. On my second controller would buy it again if it wasn’t good just have the warranty this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Need work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always disconnect after 30 mins feels good in your hands

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the connection of your Xbox Elite Wireless Controller Series 2. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. Xbox Support may be able to help! We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controllers are the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down controller I have ever had many functions that are actually useable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and hours of fun too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present, out of box and they enjoyed it. Loved the extra features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR WINDOWS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great on windows 10, abilities to remap the controller with xbox accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 1 out of 5 stars

    Another broken controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance on this after having issues with my elite series 1 and stick drift. After reading how Microsoft was improving the quality with series 2 I decided to try this and got burned again. Within a few months the left trigger is already sticking. I have not had food or drink near the controller. For such an expensive controller the failure rate is way too high. While the controller was working it felt great. Buttons responsive and quiet lots of customization options, back triggers etc but I can't recommend it with the lousy build quality and QC.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son this remote. He says it’s the best one he has ever played with which allows him to play games faster.

    I would recommend this to a friend