Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Great Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this controller! I put the taller stick on the right thumb, have been pwning in COD ; )
I would recommend this to a friendTime will tell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller just waiting to see if it does as its predecessor and let me down like a healer in a vet dungeon.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2 so far. While we don't anticipate you experiencing any issues with it, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If you run into a problem, please feel free to contact Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Happy gaming,
Chuck
Xbox Customer Care
Serries2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great controller easy to use and after u use one you cannot go to a regular controller
I would recommend this to a friendGet one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely like this controller. The placement of control buttons on the back make it way more comfortable
I would recommend this to a friendFeels Premium
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller has amazing features! Love the magnetic sticks and the controller feels so premium!
I would recommend this to a friendBest controller I’ve used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller feels lighter than the series one Xbox elite controller. The controller works very well with my pc setup.
I would recommend this to a friendBest addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best addition to a new Xbox. The way to set it up and has multiple settings is great
I would recommend this to a friendBad Quality for a long time user
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my review for having it over a year. If your lucky . It started out and a amazing controller coming from a regular one and as time went on it’s functions became comical. Once out of warranty form Microsoft it’s bumpers would be non responsive and then the back paddles wouldn’t click and finally the triggers fully quit.
No, I would not recommend this to a friendXbox Elite Series 2 - Open Box Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the elite controller as an open box item in “excellent” condition. Upon opening the box, the first thing I noticed was how filthy the controller was. There was dirt and skin particles on the triggers and in the grooves of the controller. This controller had been well used prior to being resold by Best Buy. Not only was it disgusting, but the right bumper was broken. I took it back to the counter and asked for another open box they had. Upon opening the box, the same story. A dirty controller, but this time the left trigger was broken. I again returned the item, and was told by the store clerk: “Yeah, don’t ever buy open box items from Best Buy, especially controllers. There’s a reason they were returned”. So, Best Buy is knowingly reselling broken items. Buyer beware.
No, I would not recommend this to a friendElite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the firs gen and it feels much better and the grips are a great upgraded.
I would recommend this to a friend- Pros mentioned:Weight
Great controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Love the weight and rechargeable battery. Only downfall is that after so many hours of use the joysticks get drift. I’ve replaced mine with my Geek squad warranty twice now.
I would recommend this to a friend Christmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift hopefully it’s all they said it would be I’m supporting my son dream he’s going to start a gaming channel
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
A new Xbox Elite Wireless Controller Series 2 sounds like a fantastic gift for your son, especially if he's an elite gamer. We hope it helps him succeed, and thank you for supporting his dream.
Happy gaming,
Chuck
Xbox Customer Care
Great for Cross-platform use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! Works seamlessly switching between PC and XBOX ONE! Works great and I love the customizability!
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little bit to get used to but meets expectations.
I would recommend this to a friendMust have Elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from an Elite 1, they built upon the solid build and made it even better. Everything is a bit tighter.
I would recommend this to a friendXbox controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design I wish I could afford them over overall they're perfect
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service. The box the item came in was in perfect condition.
I would recommend this to a friendWorks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller! Works great really helps out in warzone
I would recommend this to a friendKids gonna love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 11 yr old as a Christmas gift so he has not yet used it. Cant wait to see his face when he opens it
I would recommend this to a friendLOVE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Elite 1 but the Elite 2 took gaming to a whole new level. I can’t imagine playing Xbox without it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's fantastic to hear that your new Xbox Elite Wireless Controller Series 2 has elevated your gameplay. Thank you for sharing your experience; we hope you win a lot of game matches with it.
Happy gaming,
Chuck
Xbox Customer Care