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Customer Ratings & Reviews

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$118.99
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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 16,947 reviews
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    B button is sticking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but the b button is already sticking

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with the B button. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small for my hand but it feels amazing. Love how grippy the thumb sticks feel and how good the triggers are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROL I EVER HAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good CONTROL EASY TO SET AND GOOD CONSTRUCTION best

    I would recommend this to a friend
  • Cons mentioned:
    A button
    Best Buy Employee

    Rated 1 out of 5 stars

    Not worth it at all

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought the first elite 2 in white, noticed the A button would only register if directly pushed down in the center. I was getting missed presses all the time so i returned it. Got this elite 2 in black and literally exact same issue. A button was missing presses all the time. I returned for full refund and will not even look into these controllers until they can fix the obvious design flaws.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Defective

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been an amazing purchase but stick drift in less than a month and to fix it would be another $80 and voided the warranty…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite at it finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my gaming experience must have item in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was bought and was drifting immediately after being purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great uprade from original controllers. Looks sharp too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sleek design. Definitely an upgrade from the regular controllers. It is worth the buy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the response time options and setup options as well. Should have bought sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my husband. He says he likes it and it’s a little improved from the first model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my paddles got stuck within six months fr had to exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The expensive controller all kids want

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller. An expensive controller. My son was very happy to receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, bit expensive but has improved my first person shooter experience tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. The features are great and make gaming so much easier. Would recommend this to any gamers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that Xbox Elite Wireless Controller Series 2 has made gaming easier for you. We're glad that you recommend it to other gamers and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Disnt like thay it didnt come with accesorues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller My son loves it Could charge it on his own box no more rechargeable batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear your son is enjoying his new Xbox Elite Wireless Controller Series 2! And, happy to know you are benefitting from the included charging station and 40-hour battery life! Thank you for taking a few minutes to share your story with us. We really appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Hand grips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but thought the grips were different since my first elite the rubber came off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FPS must have item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer for who plays FPS. You must have one of those for full experience. Really recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delicious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys were mid so i returned but it was fun while it lasted

    I would recommend this to a friend