Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Excellent controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described. Great gaming controller - the only one I'd choose right now for my XBOX One.
I would recommend this to a friendBEST in the market
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller has evolved my love for gaming. everything about this controller is like fluid
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and he must be very happy with it because he doesn’t leave his room
I would recommend this to a friendSeries Elite
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do enjoy using this controller, however I’ve noticed that the LB & RB buttons tends to fail after extended use.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift right out of box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a stick drift out of box on this open box item my bad that I didn’t get to try it within that return window
No, I would not recommend this to a friend Best controller for PC games
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a controllers before this. One of the best ones to use on PC- no complaints
I would recommend this to a friendTerrible QA Shipped Broken and Mislabeled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
No, I would not recommend this to a friendTerrible Quality Assurance DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
No, I would not recommend this to a friendGamer 1
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game play be careful don’t let it drop get a casing for the controller
I would recommend this to a friendElite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this controller made my gaming so much easier. Work perfect with PC
I would recommend this to a friendReady for Series X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the first elite controller. Feels good and is responsive. Ready for Xbox Series X!
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, wish they lasted a bit longer but that’s the only complaint
I would recommend this to a friendGreat Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful build quality and construction. I love the versatility as well. Highly recommended
I would recommend this to a friendBday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sons happy he got this for his brithday he was shocked
I would recommend this to a friendPlease look for something else
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the first couple of months, but is known to have flaws with the bumper after casual use. My bumper went out about a year after I purchased the controller. If you want it some so very slight casual play, get it. Other than that I would find a different third party controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Son loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little longer than usually to arrive, but my son thought it was well worth the wait.
I would recommend this to a friendXbox Elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Exactly as advertised!!!!!!!!!!!!!!
I would recommend this to a friendEll made better than serie 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better comfort snappier buttons and triggers an overall upgrade to its predecessor!!!
I would recommend this to a friendGame
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller for Xbox owners next level gaming on the way great handling
I would recommend this to a friendBest Xbox controller to date.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build, much better reactions that the previous gen and the 3rd programming is a Plus.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Clark,
Thanks for sharing your thoughts. We're happy to hear that you're enjoying the build of the Xbox Elite Wireless Controller Series 2. We hope you have fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care