Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
have not had any issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the features on this controller, have not had any problems since I bought it
I would recommend this to a friendEssential to gaming hands down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller on the market by far. Perfect and ideal for shooters and much much more.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be essential for gaming! We're glad that it's enhanced your gaming experience in shooters, too. Thank you for sharing your thoughts; we hope you win a lot of game matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller all magnetic and everything better than I thought
I would recommend this to a friendBest Controller in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then astros c40. would 100% recommend this over astros cheaply built C40 controller.
I would recommend this to a friendBest Generation of the elite series
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller best version of Gen1 and Gen2 would highly recommend this product
I would recommend this to a friendGreat upgrade from the original
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from the original comfortable to hold and great to use for long periods of gaming
I would recommend this to a friendBest of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my son’s favorite gift a bit pricey but worth every dollar
I would recommend this to a friendA big improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade over the elite v1, but the tension needs to be a little more tight
I would recommend this to a friendGet It!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A worthy updrage for your XBOX gaming exerience. Worth every penny!
I would recommend this to a friendBest Controller Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last controller was stolen. Feels good to be back :)
I would recommend this to a friendBest controler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second gen is much better then the first gen. The triggers and response time is so much better
I would recommend this to a friendGood for px
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with pc bluetooth just remember to connect to steam settings
I would recommend this to a friendDelicate and breaks easily but good when works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great, break easily. Had them replaced by totaltech warranty but they made a hassle and did not want to exchange for a new unit. Did get a new controller with the warranty at the end.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift Issue and Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design defect with the "stick drift" is more than real. I've had this for less than a month, but the stick drift issue came about almost 2 weeks in. The characters move on their own and there's no way to stop it in the settings of the control. I reached out to BestBuy and they can't replace it because they don't have an adequate stock supply. (According to the customer service rep). So I guess, they have an adequate supply to sell, but not to replace defective ones? It's a poor catch-22 for such a reputable company.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello David,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one through Best Buy, our team at Xbox Support may be able to help. We recommend reaching out to them here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Best Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox controller ever made! Comfortable and excellent build quality
I would recommend this to a friend- Pros mentioned:Overall performance
The edge you need in fps games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I’ve ever bought . Little bit of a learning curve if your coming from a regular Xbox controller but once’s you get it down it’s hard to go back . Really gives you and advantage
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control I’ve played with so far highly recommend it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're delighted to hear that it's the best controller you've used and we hope you continue to have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I do find that it would disconnect 1 out of 20 times during use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rocky,
We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Must Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice control. wish the buttons would just come off so quick
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chelle,
Thank you for sharing your thoughts with us. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.
Happy Gaming,
Katie
Xbox Customer Care
Great wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my wireless controller. Would recommend this controller to anyone. Very easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Donna,
Thank you for recommending Xbox Elite Wireless Controller Series 2 to others! We're glad that you love using it and hope that you continue to have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care