Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Good but not perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels amazing and works great in the beginning, however after about two months the top rear paddles become temperamental and the left ThumbStick starts drifting. Other than the annoyance the rest of the controller works great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tanner,
We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller for extreme gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming. I’m having fun with the controller
I would recommend this to a friend- Cons mentioned:Price
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used other controllers like the elite controller brt they were more expensive than this controller and it has more features than the other controllers
I would recommend this to a friend Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this gift. He told me it’s “game changer”
I would recommend this to a friendElite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gamer kids. Much more control over game actions.
I would recommend this to a friendxbox elite controller 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. It fells very sturdy, very well made.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear that you are enjoying the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenager was so excited to receive this for Christmas.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive when playing online against other people.
I would recommend this to a friendXbox elite 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote so far, feels great and plays smooth.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Eddie,
We're happy to hear you are enjoying an issue-free performance from your new Xbox Elite Wireless Controller Series 2, and have found it to host both a comfortable user interface and reliable functionality. Thank you for taking a few minutes to share your story with the community! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Awesome controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my husband for Christmas and he absolutely loves it !
I would recommend this to a friend- Cons mentioned:Bumpers
Best Buy Open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box from Best Buy. Was open box said excellent condition, but it came a complete mess. Controller was greasy and bumpers were broke. Will never trust Best Buy open box again.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mitch,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Excellent process for picking up the product
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller for fast paced games! Love the features on it!
I would recommend this to a friend- Cons mentioned:Button quality
Poor Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but does not stand the test of time. Buttons stopped working after a couple of months of use. My first Series 1 completely failed. Great concept but shoddy quality build.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine had terrible lag when using for games sometimes A button would not register
No, I would not recommend this to a friend Great controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very immersive controller for those gamers who love video games
I would recommend this to a friendBetter then the original
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then the original just hope the handles hold up
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro level and very easy to use try it guys U will love it
I would recommend this to a friendGabriel’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s great ease in operation, easy to handle!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We love that you love the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Simple set up and easy to play with.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you have had an easy setup with your new Xbox Elite Wireless Controller Series 2, and that you're enjoying a comfortable gaming experience with it. Thanks for taking a few minutes to share with us!
Happy Gaming,
Brad - Xbox Customer Care