Customer Ratings & Reviews
- Model:
- RFZ-00013
- |
- SKU:
- 6537446
Customer reviews
Rating 4.4 out of 5 stars with 16952 reviews
(16,952 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Only buy if you are really competitive.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item , usefulness depends on what games you are going to play. I would suggest mainly for someone who plays a lot of shooting games. If that's not your forte, don't waste your money.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Top Gun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and easy to use. The hair trigger has 3 settings.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
It was just what my grandson wanted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He really enjoyed it. he is becoming a seasoned player.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves this remote. Worth every penny.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Really good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the elite series 2 core controller its impressed me alot with all the features and i will be getting another one soon!
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 1 out of 5 stars
OPEN-BOX yet still charged as NEW!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i was looking at the box in person it was obviously previously opened since on all sides on the back, it was secured with invisible tape, and it didnt have the plastic hanger piece used to hang the box. those are obvious give away signs the box was opened, however i still purchased it thinking i would get an open-box deal. however when i got to the cash register and explained the box issues, i was still charged full price! all because the employees didnt put a "red open box sticker". i told the cashier that it wasnt new, because if it was, it wasnt going to have invisible tape holding it together. she still told me that THEY were the ones that put the tape on it, since it was "rubbing against" other boxes. i just took her excuse and purchased it, since it was the only one left at the store. when i got home, i opened the box, and the charger was missing! and there wasnt even any paperwork about the controller at all!!! yet i was still charged full price since it was "still new. no use in adding photos since i already purchased it and took it home, but i will return it and exchange it for a real "new" one.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store shipped me a item in fair condition,i thought okay it might have a ding or two and work completely fine,no when i open the package the controller looked like it had been sitting in grease and who knows what then half the buttons didnt worl and when you shook the controller it sounded like a maraca
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Rated 2 out of 5 stars
Not durable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a really great controller until it started drifting and the bumper stopped working after 5 months. I expected better from such an expensive controller
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for gamers and easy to learn to use.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is the best gaming remote out on the market
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hefty price, but worth every penny if your a gamer.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Horrible controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The elite v1 was great. The v2 took all the greatness of the first one and flushed it away. The buttons feel like a cheap controller. All three stick tension adjustments are junk except for the highest tension which feels like the first elite sticks. The controller is slicker then a standard Xbox one controller. The only plus is that it comes with a really long USB c cable if you need one for your phone. I would not buy this controller or even play with it again. I game atleast 4-10 hours a day so I have some experience with controllers
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Breaks easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller about 5 times already. This thing breaks very easy. You don’t even have to drop it on the floor. I suggest you get geek squad insurance for this controller if you buy this
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Bad stick drift after a year of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the extra money. Bought before Christmas last year and already have bad stick drift (upward movement of right stick without pushing it up). Bought this controller because I figured it would last longer than a standard controller. Not the case and now need to purchase another controller.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great controller. Way better than the first one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the material and the way it feels and the design.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 2 out of 5 stars
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller came with right stick problems out of the box
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller with so many customization options.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Feel
Rated 5 out of 5 stars
Great controller for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design great feel this is a replacement for my all black elite 2 that has an internal issue so for now this controller is great!
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 2 out of 5 stars
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great when it works. But don't think that the $200 price tag means that the components used are of superior reliability. The thumbstick on this controller broke just 13 months after purchase, which was one month outside of warranty. Microsoft charges $100 for you to get it fixed (replaced), with an 11-14 business day turnaround time, unless you want to spend another $10 and may get it sooner (I've tried this before and they didn't do it any faster than standard). It's junk. Don't waste your money unless you want to dump money into it every year when it breaks.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Only for Windows 10+ and XBOX
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomic design for great gaming experience. Does not connect to Samsung QN90B smart TV. Disappointing.
No, I would not recommend this to a friend






