Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Game changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a game changer for me. so many mods. too good
I would recommend this to a friendReturned defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective and I had to return it. One of the controller stalks was misaligned, not allowing for proper control. I said "yes" to recommend the item because I got a replacement which was fine.
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and good quality. Makes gaming easy now
I would recommend this to a friendProne to stop working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son's 3rd "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Is there anything better?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks slick, feels comfortable and is really good..until the triggers stop functioning properly so make sure to get the extended warranty if you play a lot of shooters.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Poor quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is like the 5th time i’ve purchased an elite controller and a button or bumper becomes stuck or gives stick-drift within a few months
No, I would not recommend this to a friend Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the controls. Very sturdy and good quality.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like item very much i would definitely buy this item again if i am in need of controller
I would recommend this to a friend Best controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, best controller ever, highly recommended
I would recommend this to a friendXmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. A little pricy but it’s what he wanted
I would recommend this to a friendOk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but stick shift and shoulder stick within 6 mos of use
I would recommend this to a friendGood just wish it came with the charging cable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work just fine but bought an excellent open box so that it wasn’t missing anything but the charging cable to the charger was missing
I would recommend this to a friendWouldn't recommend this to anyone who play's long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play games for a while, and when I first bought this I didn't use it I played keyboard and mouse, after a little while I wanted to try it out and after a month (if that) the bumpers tend to click more than it should. I'll click the bumper once to switch to a different weapon and it switches like 3 times. I dealt with this for a while, it gets me killed constantly, and as time goes on it gets worse but still dealt with it. But now, the right trigger is falling apart too now. I use trigger stops at the maximum level and both the triggers were perfectly fine, then all the sudden it felt like the right trigger's stopper started to break because it would weird sound and it wouldn't stop like the left one even though they were at the same level it felt like the right trigger stopper was in the middle and the left one was maximum but they weren't... Once again, I dealt with this for a while and moved on until it had another dang problem... THE TRIGGER STOP SWITCH POPS OFF THE LEFT ONE.... like how can a controller break this easily... I legitimately babied this controller and its just falling apart in all aspects, would love a refund but unfortunately that can't happen. Learned my lesson to get at least 1 year warranties :/
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Shane,
We're sorry to hear that there have been issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we also recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this controller to my husband he loves...
I would recommend this to a friendGreat Christmas gift for my husband!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband really enjoys the controller for gaming!
I would recommend this to a friendGreat for fortnite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control is awesome and very easy to adjust to !
I would recommend this to a friend- Pros mentioned:Overall performance
Elite but better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost the same thing as the elite. If you buy the paddles from the "other compa y that rymes with tuff" it is absolitely amazing.
I would recommend this to a friend Amazing controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have if you are competitive in shooters!!!!
I would recommend this to a friendGreat for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids loved it. This controller is worth the money.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product paying and ordering was a breeze.!!!
I would recommend this to a friend