Customer Ratings & Reviews

I feel the price point is way to high, I found some other controllers that feel just as good at half the price. Keep searching IMO

Great controller for what it is. Prefer it over the all black one even if it gets dirtier faster

Had one both bumper stopped working within 3 months. Second one is lasted 4 months now

For the price its not that good, but got open box so who really knows

Cool controller. Nice design. Should come with the paddles

Went through two of these, both got stick drift in under a month. Sent first off to microsoft. Came back worse. Went back to regular xbox controllers and no stick drift after months of use

The paddles in the back help you fry everyday in warzone

For the gamer that liked to customize their controller, this wireless controller is for you!

Had the first one and this one is even better and the white and blank make it look more clean

This controller is incredible and my son says it is very comfortable and does a great job.

The controller is good, WHEN, it connects. I'm new at gaming on a PC, so I thought that the connectivity problems were my fault, until I found out later that there are hundreds of people with the same problem: the controller no connecting, or disconnecting in the middle of a gameplay, etc. I'm gonna have it replaced with Microsoft, but I just wish I had returned it when I could. Almost $200 for controller that can't even connect via Bluetooth?

The first one I owned bumper buttons died. Second one I bought suffered from left thumb stick drift. When it’s not breaking or broke works great…

better get the extended warranty because they get to go bad after few months of constant playing. With Geek Squad protection it is a good buy though

Had to return and swap for another one due to left stick not functioning correctly.

Not good after I returned my original controller and I received a refurbished one that I have to take it back because one of the rear paddles is not working properly.

I was very disappointed in this controller. The A button doesn’t register the press roughly half of the time. It feels solid, triggers and the other options are great, but the lack of quality control on these buttons are a known issue that Microsoft has not yet addressed.

Had an issue where it would double press a button within the first week. Returned, haven't bought another. Otherwise construction was good, felt premium

The controller feels good and gives every perception of quality including a nice case to hold accessories. However, it has been plagued with connection issues since day 1. Finally, 9 months in and it finally broke. Microsoft has extended the warranty to 1 year presumably due to ongoing quality issues.

The employees and I went through over 10 used elite controllers to find the right one. Every single used item was mislabeled by best buys geek squad. Great conditions where poor condition and poor conditions where great conditions. Some smelt of cigaretts, others missing cables and buttons. Finally we found a good condition one, free of noticable defects it was missing the cable and a paddle shifter the employee said not to worry and took one of the cables and shifters from the terrible condition items saying he had to send them back anyways. After 30+ minutes of finding the right one i take it home, plug it in, and the right trigger didn’t work. It was rough, 10 out of 10 employee. 0 out if 10 product.

Needed a replacement remote for sworn out remote. The feel and functionality is perfect!