Customer Ratings & Reviews
- Model:
- RFZ-00013
- |
- SKU:
- 6537446
Customer reviews
Rating 4.4 out of 5 stars with 16952 reviews
(16,952 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
its okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has its problems like most connection issues or just controlling other applications instead of the one im using.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Bought Open Box Excellent, Received Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd "Open Box-Excellent" item I've bought from BestBuy. The first one (a DJI gimbal) was missing one non-critical piece but otherwise was nice. The last two (including this controller) were terrible and I returned. Although this item was supposedly "Excellent" condition, it came with MANY marks and scuffs all over it, the thumbsticks were clearly worn out, it looked like my 13 year old had played with it for the last 6-8 months. Poor condition. I returned it the same day and it will be my last time buying open box from Best Buy. Do they even look at the items before labeling them excellent? I rebought brand new and the item is a great product but DO NOT BUY OPEN BOX.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazvin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muah THE BESTTYYTTTTTT OF THE BESTTYY uUjsnsjsusbddkksd uhhh veskdjdb
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 3 out of 5 stars
let go
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yay it work good and cool case with fun toys i liked
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
I wanted to love it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted nothing more than to love this controller, it was very useful and made my gaming experince much better. The paddles helped me complete Elden Ring but the darn thing broke 4 months into using it.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Sensitive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok seems to break really fast and extremely fragile
No, I would not recommend this to a friendRated 3 out of 5 stars
Good controller with poor durability
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been through 3 elite controllers each with separate issues. I love the features of this controller but it needs better build quality
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry for any issues you've experienced with your Xbox Elite Wireless Controller Series 2. Every new Xbox wireless controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you're still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I get one the left stick drifts in about a week and makes it basically unusable. I honestly preferred the first series of elite controllers compared to these because they did not have that issue. I think this issue is caused by the adjustable tensions on the sticks . I’m sorry I can not recommend these to anyone due to the fact of how many times I’ve had to take mine back. Will be bringing in another one this week.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
waste of money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive had 3 or 4 so far all of them have lasted 2 months and when ive went to bring them back they never have new ones in stock
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Fun controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a joy to experiment with and love how long the battery lasts
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Cons mentioned:Stick drift
Rated 1 out of 5 stars
Stick drift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller 3 different times and all 3 had stick drift idk if it was just a coincidence but it was unusable for the most part
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
ELITE CONTROLLER SERIES 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W controller it works really well i woukd definitly recommend it 10/10
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Built in battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller. Not sure I like the built in battery. But it works.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 3 out of 5 stars
great controller with some drawbacks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing at everything until its not build quality is a big issue that comes with major quirks
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
Don’t waste your time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible controller. you’d think that it would be better for games but being a fps player you’ll notice how weird the joysticks feel. to get the right input you need to push hard than usual completely ruining how responsive a controller should be.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great choice!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly its worth the purchase and it feels like its built to last
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cool Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool controller and exactly what my son wanted. He loves it.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend - Cons mentioned:Button quality
Rated 1 out of 5 stars
Quality issues
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.r1 Button is not responsive. This controller had less overall lifetime value than other controllers I own. This is very disappointing for the price point
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Just the elite series without the extra's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is exactly like the black elite series 2 controller only difference is there isn't the extra buttons that you get with the black elite controller and of course this one is white. I expect this controller to do the same thing as my black controller with the RB button where it won't register the click.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Awesome!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Xbox is awesome!!! Love the rechargeable battery.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend






