Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Customization
Bought for my son
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He says it is awesome and enjoys the customizations of the controls.
I would recommend this to a friend A Nice controller but had connection Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the feel of this controller, the case, and charging solution. It felt like quality in every way possible. However, within a week the controller started loosing connection... alot. I read other reviews, saw all of the other complaints on this frequent issue and decided that I would rather wait on the new console launch(series x). I wanted it to work, but I would rather not gamble my my money on an unstable product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Marcus,
We're sorry that there are connection issues with your Xbox Elite Wireless Controller Series 2. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
TEST YOUR CONTROLLER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned 2 of these that I bought IN STORE BRAND NEW and BOTH CAME DEFECTIVE straight out of the box. I didn't even got to really use them. The first one had an issue with the profile light 1 would not come up at all. Second one the p3 back pallet button would not work unless pressed really hard. On the second one I noticed the paddle issue right away because all the other ones make a clicking sound but the P3 would not. P4 was a bit strange too but it was working but I could tell that it was going to fail pretty fast. I recorded the unboxing and straight out of the box even 1 of the thumbstick was dirty. Keep in mind that both where SEALED and PAID FULL PRICE. I feel like Microsoft is re-packaging refurbished controllers as BRAND NEW when they are really not.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boyfriend loves his new controller obbbbbssesed totally recommend
I would recommend this to a friend Started getting sticky after a month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for a few months but the back paddles broke after a month and the left bumper is sticking. For the price I expected better
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second elite controller. Works just like advertised.
I would recommend this to a friend Series elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is great when it was working properly. But after 1 month of daily use. The controller got massive joystick drift.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Nice controller .. but drift issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great but… after 2 years of hands on use and i am having erratic controller movement and drifting of the controls. Microsoft is not helpful and very disappointed when spending $180 on game controller that just lasted only a couple year of light use. i cant recommend it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Good xbox control for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This control is really good i recommend to everyone for gaming pc
I would recommend this to a friend Fast and Responsive Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable in my hands and Fast Response for wireless PC Gaming.
I would recommend this to a friend- Pros mentioned:Overall performance
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, love it. Took awhile to get but I finally got one.
I would recommend this to a friend - Pros mentioned:Customization
Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, customization is great for my gaming needs
I would recommend this to a friend A bit heavy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Controller a lot heavier than my aim custom controller. I had to return it.
No, I would not recommend this to a friendOK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good in the hands, but quality control is lacking. The right joy stick gets stuck when moved to the right.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Great Controller but horrible quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my 5th controller now. Microsoft keeps replacing them under manufacturer warranty. Takes 2 weeks every time. 1st was sent back for stick drift. 2nd was sent back for stick drift. 3rd was sent back for faulty RB. 4th was sent back for faulty LB. 5th is working well so far (3 months of use). Only buy with extended warranty.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
grandson loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a gift. my grandson loved it and said just what he wants
I would recommend this to a friend Not design to last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left d pad stopped working,had the controller for a month to two
No, I would not recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to adjust to this controller than the original controller
I would recommend this to a friend- Cons mentioned:Price
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is awesome even though it’s pricey its well worth it
I would recommend this to a friend They break
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know of a better controller, but these break too often. Awfully expensive to replace, wish I'd bought the protection.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Robin,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care