Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
Horrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers fire buttons multiple times incorrectly and this looks like its been an issue for over a year and MS is still selling these with the issue.
No, I would not recommend this to a friend - Cons mentioned:Button quality
this is a must but breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crazy how u have to get the geek squad warranty bc microsoft is trash
I would recommend this to a friend X box wireless controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Works well. Nice upgrade for a controller.
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Exactly what my son wanted for his birthday.
I would recommend this to a friend Not worth getting open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy open box it's always broken regardless of listed condition I tried about 4 times
No, I would not recommend this to a friendAmazing controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its and amazing controller nice feeling on hands unfortunately it has mechanical issues probably the design
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Xbox elite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great controller. I don't have any complaints at all !
I would recommend this to a friend - Pros mentioned:Overall performance
Gaming console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So fast and perfect for gaming! Instructions were easy to read
I would recommend this to a friend Breaks easy buy the warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks easy buy the warranty for sure. Had to replace twice already
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty good controller with amazing grips, but one of the back pedals was malfunctioning a bit. Overall it’s pretty good
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jay,
We're sorry that there is an issue with the pedals on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great need to replace my old remote works like a charm.
I would recommend this to a friend - Pros mentioned:Overall performance
Good to gp
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works super super great I have no issues would buy three more
I would recommend this to a friend - Pros mentioned:Battery life
Best Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every dollar the build in rechargeable battery is great
I would recommend this to a friend - Cons mentioned:Button quality
Broke in a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my lol brother and broke in a month buttons stop functioning and analog stick will move up on its own , Best Buy only gives you 14 day warranty exchange and couldn’t replace my brothers controller and Xbox won’t do the warranty unless bought through Microsoft . So think about this . Maybe just us but it can happen to you too
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Microsoft's 90-day limited manufacturer's warranty on Elite 2 is supported no matter which retailer you purchase from, including Best Buy. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
M. Elite series 2 trade in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.right joystick is slow to respond. it would not do well in competitive modes. I should have gotten the brand new style for the same $. Was listed like new condition. I have a new one that no longer performs after 2.5 yrs, still looks new!! Be careful what you spend money on. Next time only brand new for me.
No, I would not recommend this to a friendGame controllor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves this. Easy to connect to Xbox. Great gift for anyone
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller using on gaming computer versatile play
I would recommend this to a friend - Pros mentioned:Overall performance
Great present for 16 yr old
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a present for my brother and he loved it! 10/10
I would recommend this to a friend - Pros mentioned:Battery life
Excellent controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is powerful. Delivers very well for all gameplay
I would recommend this to a friend - Cons mentioned:Stick drift
stick drift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller is just a buggy mess with sticky buttons and stick drift from the get go
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care