Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:A button
Biggest dissappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally, I've experienced the A button sticking and inconsistent bluetooth connectivity with PC. I have also read issues with the right stick drifting when neutral. For a premium controller that costs almost as much as a console, this is inexcusable. Returning and trying my luck with a normal Xbox controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Steve,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new controller! Makes gaming more fun and easier!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing i bought in a cool while its cool
I would recommend this to a friend Short life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right Bumper no longer works after only 4 months of use
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Xbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is awesome! Greatest controller forever!
I would recommend this to a friend Elite Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control stick's are already sticking and have drag
No, I would not recommend this to a friendControllee
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller For pro gramers. Better then 3 parties.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product for a great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a gift. It was exactly what they wanted.
I would recommend this to a friend Good but could be better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The added functionality of the paddles is a real plus, but as other people online have mentioned the right bumper starts to stick after some time needing a warranty fix. Overall the product feels solid and familiar to use. There is however the known issue with the right bumper after some use.
I would recommend this to a friend- Pros mentioned:Feel
Good controler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control is nice like the color and the way it feels
I would recommend this to a friend - Cons mentioned:Stick drift
Broken right out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the left stick has horrible stick drift right out of the box and less then a month later the right bumper has totally stopped working and what's even worse is I ordered the geek squad extended warranty and was pretty much told by them to just return the product and wait for my money and reorder poor service poor merchandise
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jonny,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it at this time, we recommend contacting Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not as elite as advertised
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They said it’s an excellent open box item. But it drifts and lb and tv doesn’t is hard to press and also the rubber grips are coming off
No, I would not recommend this to a friendUses for his PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves, is very easy to use comfortable grips
I would recommend this to a friend- Pros mentioned:Customization
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Feels amazing and very customizable.
I would recommend this to a friend - Pros mentioned:Overall performance
Elite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elite controller without the extra buttons. It’s fine.
I would recommend this to a friend this is sad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first one only lasted about 13/14 months. It carries a 2yr warranty but that warranty does not transfer over to the new one. They did replace it with a new controller but without a warranty They said I would have to buy a warrenty and now within the first couple weeks I'm having trouble getting it to charge . This isn't the first time i've had trouble with items from "Best Buy" and I can say that I will stay away from them in the future.
No, I would not recommend this to a friendController
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice good and works good and very comfortable to hold
I would recommend this to a friend- Cons mentioned:Stick drift
Never worth the money for Microsoft controllers.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all Microsoft controllers, stick drift after a couple days of use.
No, I would not recommend this to a friend - Cons mentioned:Button quality
Don't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great especially for first person shooter but for the price it should hold up better than it does the tiggers started to stick less than 6 momths after purchase and the RB and LB stop working if you do buy it make sure you get the protection plan from best buy because your going to need it
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Value?!???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty button on controller….not very elite. Was expecting a little more functions
No, I would not recommend this to a friend