Customer Ratings & Reviews

Too heavy and I don’t like the feel of it in my hand

This is our third/fourth controller. We keep having to repurchase geek squad warranty to turn it in for a new one because after a couple months, it disconnects continuously/stops charging. For the amount of money you’re paying, this is ridiculous. Disappointed in Microsoft!

Worst $250 ever spent (with protection plan) Ive had the controller for one week and already having issues. Thumbsticks Love to twist and back off while in the middle of matches, A and RB have very bad input and sometimes you’ll have to push two, three times before it registers, I’ve lost connection in the middle of matches several times now to the point I have to reset my console for the controller to be recognized. The best thing about the controller are the trigger customization options. What a shame that the updated version of the Elite 2 is not being sold by Best Buy and that Microsoft is still selling this first wave of Elite 2

Had to return could not pair to iPad or iPhone paired to android

I originally really liked this controller. I expected that I wouldn’t need to buy another controller after getting such a high end one that could last through until the next generation but these things aren’t built to last. My first one’s bumper just stopped working and I replaced it with the Best Buy protection plan and no less than 4 months later this second controller has internal problems and won’t connect to anything. The protection plan does not promise to give you a working product in this way. My advice, if you get the protection plan, take the money instead and buy a new thing instead because it’s a rip off as is.

Rubber grips torn loose, trigger button sticks. Buy the warranty.

The controller is heavy and awkward to hold. I had to return it.

This said the box was opened, when i purchased the it. once we opened the boxed it was clearly used and dirty. should be inspected a bit better.

I wasn’t aware when I bought the controller that it doesn’t come with the underside paddle attachments, they have to be purchased separately. Will be returning to the store to get the full Elite 2 controller

Just use the Normal controller. This thing breaks easy and doesn’t feel smooth

Get it at your own risk. If you do get it get the protection plan. These are awesome controllers with amazing feel and functionality that are unfortunately plagued with 1000000 issues. BUYER BEWARE!

Only doin this to qin a chance at a 400 gify card .

Lasted about a year until bumper stopped working correctly it’s over a year and a half now and bumper is pretty much non useable! I need a new controller and might just stick with the standard one now!! They usually last a lot longer

A button sticks..second controller same problem. It’s annoying to pay this much for a controller that has issues out of the box.

I'm about to return my 2nd controller, faulty button presses not accurate,, I'm not the only one i guess,, https://www.reddit.com/r/xboxone/comments/drndrm/elite_controller_series_2_megathread/

I have went through three of these controllers, same problems with all three. Joystick wander, sometimes they even work loose and spin in a circle causing slippage. All other aspects are premium, and so is the cost. Not what you expect from a flagship controller.

The Elite series 1 is my favorite controller of all time. The series 2 is not....yet. MINOR Gripes: -only comes with 1 tall thumbstick. -all the sensitivity curves on my presets were changed when switching to the v2 -they changed the button mapping process & it is now clumsy MAJOR Gripes: -the paddles are too tiny -the dpad covers slide back & forth over the dpad resulting in a feeling of double clicks -all the directional buttons (dpad, thumbsticks, L,R) will randomly register as multiple presses when you simply press them once. I exchanged the controller & the replacement had the same issue. This issue made the controller useless because it would happen randomly. Maybe with future firmware upgrades or better quality control this controller could be good but I returned mine & am happily ising my elite v1.

It’s ok but for the price it shouldn’t have any problems for about a year, it’s only been a couple months and not the charging port needs to be replaced!!! Not what I want to do!

I really loved this controller at first but after a few months it’s been having connection issues and the RB is now registering a “double tap”. Controller is up to date but still randomly disconnects mid game.

I bought it and then it had stick drift right out the box. I returned it for another one and it also had stick drift