Customer Ratings & Reviews

I’m on my 10th or so Xbox elite series 2 controller. They are great until they are not, which is why I have had so many. They usually start getting stick drift around 6-10 months in with normal use (avg 3-5 hour gaming sessions about 3-4 times a week). I always get the Best Buy protection and just come swap for a new one after it starts drifting, and just buy a new plan for the replacement knowing it’s going to happen to that one too. Wish they would upgrade these to TMR sticks to eliminate the drifting issues and this would be hands down the best controller to game on.

Controller wont work with software to adjust pressure on left trigger. Everything else seems to work fine

Works great until the controller started to drift.

It got stick drift after about 2 months. Now at 7 months the right bumber stopped working. What an expensive paperweight. I should have listened to the other reviews.

Terrible got sticky buttons two months into casual play !

The 'A' button wouldn't register half the time and it was also sticking.. For a $180 controller I would of assumed Q.C. would of caught this!!!

I had the first series elite and it’s joystick started drifting to the point it was unusable. The Elite 2 I just bought and had for maybe 2 months is starting to drift now as well. Unacceptable for a “premium” controller

Great controller but has a very large history of breaking.

This is not about the controller but a review about purchasing an open box item. The item that i got stinks so bad so i decided to return the item. When i got to the store, one associate inspected the item and told me that the serial numbers do not match on the order. I mean its not my fault that they made a mistake on this. Luckily one of the supervisor accepted the return. This was a very bad experience and i will surely think twice before i buy another open box item.

Grip is peeling off after 9 months. I like the controller but for $200 i expect the grip won’t peel off

I was super excited to try this controller given the fact that I had only ever used a standard xbox controller. In the last year I have gone through a total of four controllers (thank god for geek squad replacement plan). On average each controller only lasted me 3-4 months, after that I begun to experience "drift" and button malfunction. After over a year I felt I had gave the Elite Series 2 a fair shot and can confidentially say they were a let down. I resorted back to the traditional xbox controller which I have had zero issues with after 6+ months.

Just like the title says. I've only had it since 12/2023. Right trigger is making some weird noise and it doesnt always shoot. Just a heads up, those metal looking triggers are painted plastic. Theres nothing premium about this controller except the price.

This is the second controller we have purchased after returning one just like it after having one of the toggles quit working. The new one came with a toggle that clicks or sticks when you use it!! Unable to replace the latest one due the lack product supply.

Insane stick drift after only 2 months. its honestly kind of sad because I loved this controller but week after week the stick drift just kept getting worse. and now its completely unusable.

I purchased one of these and within 2 months the left stick stopped functioning. Replaced it with a second one and again within a month the left stick failed. Will be returning it for a refund and looking at a Scuf.

Bought it in August 2020 and RT no longer works without heavy pressing. The same happened to me with the elite 1. That one also lasted 1 to 1.5 yrs. Great when it works but will be sticking to the regular controllers going onward.

this remote didn't last a year. My issue with the remote is when i play bumper jumper. The bumper get wore out to easy. I've used other remotes like the Razer Wolverine which has lasted me a longer time, but unfortunately it's a wired controller.

This controller was so bad I had to leave a review. The first elite controller is superior by far than this one, aside from build quality. The dead zone on the sticks was horrible. I thought my gameplay was off because I was on a newer controller but it appears that this is a common issue according to the support sites as well as Reddit. I’ve tried adjusting settings of the controller and my game to no avail. I’ve had this controller for less than 12 hours and it’s getting returned tomorrow. Hope this review helps.

Bought this very expensive controller in Sept. 2020, and it has issues identified on the Xbox support site. The support site also says that the warranty on this controller has been extended to one year from date of purchase, which means that this controller should still be under warranty and be replaced for free. When I registered it on Microsoft, it shows the warranty expired. Microsoft team, how do I get a replacement controller for this known defective controller?

I’ve gotten 2 of these controllers and have had problems with lb and rb button for both controllers. Would not recommend buying.