Customer Ratings & Reviews

Over time this controller has continued to had problems. For the price I would expect the controller to last longer that 6 months. Won’t turn off and the left thumb stick does not properly function.

absolutely horrendous quality control. First controller immediately went back due to the "A" button not working correctly. Second controller has the exact same issue and feels like it was put together by the loose goose foundation to boot. Not driving back to best buy to deal with this one going to send it back to MS and hope they can send me another $200 that will actually function correctly. I went through 5 of the Version 1 elite controllers due to various buttons breaking straight out of the box or within a month or two of use. This company makes the worse products I have ever used period.

Buttons stuck, returned it. Tried using for several days hoping it would break in, buttons never improved. Also tried using rubbing alcohol. Very disappointed.

Great controller. Breaks right after the year mark. Finding a replacement, not spending my $$ on this controller anymore.

Came out of the box with a faulty Y button. These have notorious problems I found out after buying

Arrive out of the box with a sticky A button. Button would literally be stuck in the down position. Returned for refund. Great job updating the elite controller Microsoft!

works well but once you hook up a headset you can hear the headset BUT if i hook up my headset to the cheaper model controller i can hear.. sucks that i spent this much to not hear but whatever

I'm very disappointed to say that this controller is an absolute piece of junk. We have 2 of the Series 1 controller's and they held up with lots of game play for a very long time. The only reason why we purchased this controller is because it was to be a better, upgraded version of what our son already owned. We have him the Series 2 controller for Christmas (4 months ago) and at this point, the left joy stick has completely stopped working, the back bumper no longer works, and at this point it's just a very expensive piece of decor. We have not received what we paid for, that is for certain. Would love to return it!!!!

Bought this as a open box thinking it would be a good deal and it wasn’t the right side joy stick is broken and Best Buy refused to take it back even though the review on it was in like new condition.

I had to exchange my product for a new one 5 times, sticks came out all with drift, really a shame. It's sad that it is a good design controller but with such low quality materials

I had the first Elite for 4 yrs with no issues. The Elite 2 lasted just 92 days before the left stick died on me. I have recently decided against Elite controllers and have went with Scuf. I’m not looking back.

The right shoulders button doesnt work well. I have read forums that state it is a common problem.

Garbage controller, bought it day one and it gained stick drift; really bad after owning for about five months, would not buy another high end Microsoft product.

Battery life is horrible and the buttons are stuck

Love the versatility. Its taking a little getting used to it because its bigger in the hands than the nintendo gamepad im used to but it offers so much more. Learning curve

I have purchased this controller twice now and returned it twice now. The first time I noticed the X button was hit or miss. Occasionally when I pressed it, it didn’t register. The second time was the same issue with the A button. Both times within a few days and < 10hrs of use. I wouldn’t recommend this controller. Should be top of the line quality for the price.

Had stick drift 2 months after use, as well as the left trigger only sensing half the time.

Horrible dosent even hold up anymore. Bought it and the controller started drifting not even 2 weeks later

The levers fall off, they don't move very well and they fail.

Very cheap made product for the price! Microsoft needs better quality assurance on the cost of this product. I’ve had the side grips come off after 2 months and I’ve had to Gorilla glue it back on. After a year and a half the left analog and dpad flickers up and down or left and right while attempting to traverse the menu! This product needs to be made better it’s unacceptable! Don’t waste your money you’ll be unsatisfied!