Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Eh...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this controller are nice and it’s a solid feel. Unfortunately I’ve have problems with connectivity and power cut outs while playing games. Very irritating. I would buy another but the bugs are too annoying.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there are connection issues with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Price
Joy stick broke after 2 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely should not brake for $180. This is not a good product. They meed to make them better
No, I would not recommend this to a friend - Cons mentioned:Stick drift
need help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i bought this controller it was sealed and everything but still had stick drift for skme reason
No, I would not recommend this to a friend - Cons mentioned:Price
New and drifting already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have a month of use and the right joystick is already drifting down really bad. Is really expensive, you would think you would not have a problem like that.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right bunper was inoperable and i had to return it
No, I would not recommend this to a friendUsed Elite Series 2 Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good condition, came with all parts. Some of the colors for changing the Xbox button don’t seem to work properly but that’s purely cosmetic.
I would recommend this to a friend- Cons mentioned:Price
Has potentially
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great control but the LT sticks. That is unacceptable for a $200 control that is only a few days old. Very disappointed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear there's an issue with the left thumbstick on your new Xbox Elite Wireless Controller Series 2. If you haven't already, we recommend exchanging it for a new one at Best Buy. Or if the return period has passed, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
KEEPING IT B/C MY OG ELITE CONTROL IS TORE UP.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.intermittently has issues connecting to the device and just blinks without being able to re-sync the controller to the console. it requires the use of a hardline connection to reconnect to the console.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
It’s not worth it for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox elite controller is okay I have bought 4 of theses controllers in the past 3 years lucky I have warranty but it plays out in six months.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
great premise, bad execution.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stick drift was is horrible after less than a year. Tried solving, but unless its under manufacture warranty, would not buy again.
No, I would not recommend this to a friend - Cons mentioned:Price
Xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small, Very expensive breaks down in less than 5 months, I don’t recommend it.
No, I would not recommend this to a friend Meh don't upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret updating to the Series 2. The Series 1 was better. I have had to replace this model 3 times now. Starts drifting and buttons stop working.
No, I would not recommend this to a friendMission Failed! we'll get em' next time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller was beautiful after I bought it. A shiny new toy! You open the packaging, and sniff the brand new controller Like you would buying a brand new car! Now, using it on day one, the Y button is 50% responsive from input press, and sometimes the right bumper doesn't want to cooperate 80% of the time as well! fun times! premium controller! poor in the taste of actual usage.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need to fix the sticks Microsoft must have had a faulty blueprint
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Shame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drifting issue (of course). For the amount of money and the warranty from Microsoft and process of trying to return it its obvious not worth it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't already returned it, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Bad over priced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the buttons stick its to heavy the controller even cuts me by the trigger guard
No, I would not recommend this to a friend - Cons mentioned:Button quality
Terrible quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are testing in quality every 2-5 months a button of a joystick go bad these things are Terrible!
No, I would not recommend this to a friend $180 dollar paperweight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. This is my 2nd elite series 2 controller. $60 dollar geek squad plan purchased with original controller. Returned controller because the right bumper stopped working and the trigger lock for the right trigger broke off so I returned it and got another one, paid another $60 for geek squad plan and the thumb sticks literally unscrew themselves while you’re gaming. Don’t waste your money
No, I would not recommend this to a friend- Cons mentioned:Stick drift
stick drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought open box has stick drift not a good controller
No, I would not recommend this to a friend - Cons mentioned:A button
A button? No thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The A button doesn't register half the time. It's a fine controller otherwise but unusable. I went through 3 before just getting a refund.
No, I would not recommend this to a friend