Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Very Dissapointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was a large let down for me on PC, the 4 paddles on the back of the controller only let you remap buttons and cannot be their own buttons. The software is garbage, it only lets you remap buttons when your controller is pluged in and your controller will hard disconnect whenever it is unplugged. Not worth the money at all
No, I would not recommend this to a friendGreat buy but little pricey.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its on pricier side but absolutely worth for the money spent on it. The extra triggers help a lot and it feels sturdier then regular xbox controllers.
I would recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got stick drift in 1 week lol. DO NOT BUY!!!!!!!!!
No, I would not recommend this to a friendGreat but not durable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty upset with the durability of this product. If you buy it, get the protection plan. I have had to send mine in twice already to Microsoft.
No, I would not recommend this to a friendElite Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but worth it for FPS and and other games where quick triggers are needed or want more control with the use of paddles.
I would recommend this to a friendUpset at the change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went from being shipped today to 2 weeks out. I will now be receiving it on the 21stbof April. I now have to wait 2 weeks in order to play my game.
I would recommend this to a friendMissing item in refurbished product.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was used and missing the triggers that attach in the back.
No, I would not recommend this to a friendUnresponsive "A" button
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Elite controller did me good and lasted 5 years before I started having sticky buttons so I decided to go with the Elite 2. After reading many negative reviews, I figured what are the chances that I'll get one too....oh boy. I played my first game and I noticed I wasn't jumping at times and yup, my "A" button was not registering. It's a hit or miss and depends on the angle if that makes sense. Really nice controller but not worth the $180. Boys and Girls please listen to the reviews. You will get a faulty controller out of the box!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be my third elite controller, I dont know why I keep buying them and they usually break after the warranty expires.
I would recommend this to a friendNo box even though was suppose to be open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it was open box i only got a controller nothing else nothing more.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Falling Apart
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started showing immediate wear and tear and buttons do not feel like they should
No, I would not recommend this to a friend right trigger already sticking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have had this controller for 6 weeks and already right trigger is already sticking. Now Microsoft wants me to send it in and be without my $180 plus tax 200 dollar controller for 4-5 weeks. Unreal
No, I would not recommend this to a friendAwful reliability. Base xbox controller hardware.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive controller but lacking build reliability. The bumper press is registered using a flimsy piece of plastic and a very janky tactile switch setup involving an odd piece of film. Many users report having to replace switch and bumpers conatantly. Repairs are doable but then you are no longer covered by warranty. If you want a controller for pc gaming just get a ps5 controller. Returned firs
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Overpriced inprecision
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. Poor design = stick drift. Class action brought up against MS for selling elite with this problem (public knowledge).
No, I would not recommend this to a friend Too expensive, broken in under a year.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek controller but way too expensive, need to pay more to actually customize it and use extra triggers, and right bumper already broken in less than a year.
No, I would not recommend this to a friendPoor controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is not that reliable and is not worth the money to many glitches
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Bumpers go out quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bumper last go out every 3 months 4th one in a year that being said there so good I can’t help myself but keep buys more
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Terrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 30 days can’t return and has stuck drift and right bumper doesn’t work
No, I would not recommend this to a friend Okay but uoset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My controllers left trigger has something wrong with it where it doesn’t always register trigger pulls, and my Y button sticks, very upsetting when spending this much money on a controller....
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with the buttons on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we suggest contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale for a christmas present and my little brother loves it! It doesnt come with paddle attachments but they’re super cheap on amazon.
I would recommend this to a friend